Medical Front Desk Receptionist Urgently hiring in Saco, ME!
Job Title: Medical Front Desk Receptionist
Pay: $20$29/hour (based on experience)
Hours: Approximately 32 hours/week, with potential to grow to 40 hours (Monday to Thursday shifts)
Start Date: ASAP
Looking for a rewarding role in a supportive healthcare environment? Join a busy medical practice in Saco, Maine, as a Medical Front Desk Receptionist and be the welcoming face for patients while supporting smooth front office operations. This is an excellent opportunity for someone eager to grow their healthcare administrative career in a friendly, fast-paced setting.
As a Medical Front Desk Receptionist, you'll play a vital role in creating a positive first impression for patients and ensuring the daily flow of the office runs seamlessly. You'll work closely with the office team and providers to deliver exceptional patient service and maintain efficient administrative processes.
What You'll Do
As a Medical Front Desk Receptionist, you will be responsible for:
- Greeting patients warmly in person and over the phone, making them feel comfortable and cared for.
- Managing incoming calls professionally, answering questions, and directing inquiries appropriately.
- Scheduling, confirming, and managing patient appointments to optimize daily operations.
- Conducting daily appointment reminder calls to reduce no-shows.
- Checking patients in and out efficiently, ensuring accurate documentation.
- Handling patient inquiries with a friendly, service-oriented approach.
- Opening and closing the office according to established procedures.
- Managing voicemail, returning calls, and updating messaging as needed.
- Preparing new patient paperwork and maintaining electronic health records.
- Verifying insurance eligibility and collecting patient payments accurately.
- Tracking cancellations, rescheduling missed appointments, and maintaining organized patient records.
- Supporting office supplies management and maintaining a clean, organized workspace.
- Assisting with SOP documentation updates and process improvements to enhance office efficiency.
- Ensuring compliance with HIPAA, EHR, and Meaningful Use standards.
- Collaborating with team members to ensure full office coverage and a smooth patient experience.
What You'll Bring
The ideal candidate for this role will have:
- High school diploma or equivalent; healthcare or office management experience preferred.
- A friendly, professional demeanor with excellent communication skills.
- Strong organizational skills and the ability to multitask in a busy environment.
- Discretion and confidentiality when handling sensitive patient information.
- Proficiency with computers, electronic health records, and office systems.
- Ability to work independently and as part of a team.
- Experience in a medical, chiropractic, or physical therapy office is a plus.
- Knowledge of insurance verification and basic coding is advantageous.
Why Join Us in Saco?
- Enjoy a supportive team culture with opportunities for career growth.
- Competitive pay with benefits once hired permanently.
- Supportive work environment focused on patient care and staff development.
- Affordable health and prescription coverage with no waiting period.
- Opportunities to expand your skills in healthcare administration.
Location & Schedule:
This position is on-site in Saco, Maine, and offers weekday shifts from Monday to Thursday, with initial hours around 32 per week and potential to increase to full-time.
Ready to Take the Next Step?
If you're eager to start a rewarding career as a Medical Front Desk Receptionist in Saco, Maine, apply today or contact our recruiting team to learn more. Dont wait we're hiring now!