Medical Front Desk Receptionist

New York Health
  • Massapequa, New York
    4 days ago

    Job Description

    Why Join Our Team? 

    At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.


    Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

    Job Description:

    Medical Front Desk Receptionist

    Location: North Massapequa, NY

    Hours: 5/8.5 hr shifts Mon-Fri between 7am-7pm
    Organization: New York Health (NYH)-Primary Care

    In this role, you will:

    • Be responsible for the daily opening and closing procedures of the office.

    • Welcome all patients and visitors by greeting them in a pleasant, professional manner.

    • Assist in comforting patients and maintaining reception area.

    • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.

    • Collect co pays and balance total finances of the office on a daily basis.

    • Assist patients with the completion of all necessary forms and documentation.

    • Build and maintain patient records through the use of the practice EMR system.

    • Build, monitor and maintain physician schedules according to suggested scheduling rubrics.

    • Assist with the daily distribution of quality assurance surveys and prevention screenings.

    • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.

    • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.

    • Protect patient privacy by adhering to the HIPAA confidentiality guidelines.

    • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.

    • Maintain daily operations of the office by following standard policies and procedures

    • Perform tasks as assigned for special projects.

    We require:

    • High School diploma with at least 2 years of patient facing reception experience

    • Bachelor’s Degree preferred

    • Excellent oral and written communication skills

    • Ability to accept direction and work within a team concept

    • Strong customer service skills.

    • 1yr of an EMR experience-Preferred

    What we offer:

    Salary: Starting at $23 per hour

    Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)

    Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
    Visit our website at: Nyhealth.com
    Follow us on Facebook: NYH on Facebook

    *New York Health is an Equal Opportunity Employer.*

    Numbers & Facts

    LocationMassapequa, New York

    Skills

    • Administrative Skillsunmatched
    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Support/Serviceunmatched
    • Electronic Medical Recordsunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Healthcareunmatched
    • Medical Office Administrationunmatched
    • Medical Recordsunmatched
    • Nursingunmatched
    • Presentation/Verbal Skillsunmatched
    • Primary Careunmatched
    • Privacy Controlsunmatched
    • Problem Solving Skillsunmatched
    • Quality Assuranceunmatched
    • Record Keepingunmatched
    • Telephone Skillsunmatched
    • Writing Skillsunmatched

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