Join our dynamic healthcare team as a Medical Receptionist, where you will be the friendly face and organized voice that keeps our clinic running smoothly. This vital role combines administrative excellence with compassionate patient service, ensuring every patient feels welcomed and cared for from the moment they walk through our doors. You will handle a variety of front desk duties, coordinate appointments, manage medical records, and support clinical staff with efficient administrative processes. If you thrive in a fast-paced environment and are passionate about delivering exceptional healthcare experiences, this is the perfect opportunity for you to make a meaningful impact every day.
Responsibilities
Greet patients warmly and professionally, providing excellent customer service and guiding them through check-in and check-out procedures
Schedule appointments accurately using electronic health record (EHR) system Athena health
Verify insurance coverage and perform insurance eligibility and benefits verification to ensure smooth billing processes
Collect patient information, update medical records, and review documentation for accuracy and completeness
Manage multi-line phone systems with courteous phone etiquette, answering inquiries promptly and directing calls appropriately
Assist with medical billing tasks including coding (CPT, ICD), medical collection efforts, and documentation review
Maintain organized filing systems for medical records, lab results, and other health information management files in compliance with HIPAA regulations
Support clinical staff by preparing care plans, handling intake procedures, and coordinating patient flow.
Operate Microsoft Office programs medical practice management software.
Ensure compliance with HIPAA privacy standards by safeguarding patient information
Skills
Proven experience in medical office administration or as a Medical Receptionist in a healthcare setting.
Strong knowledge of EMR/EHR Athenahealth.
Familiarity with medical coding (CPT, ICD-9/10), insurance verification, Medicare procedures, and documentation review processes
Excellent communication skills with professional phone etiquette.
Proficiency in Microsoft Office Suite; typing speed of at least 70wpm for efficient data entry
Solid understanding of medical terminology, and health information management standards
Ability to handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment
Strong organizational skills with experience managing medical records, filing systems, and office workflows
Knowledge of HIPAA regulations to ensure patient confidentiality at all times
Previous medical office experience is mandatory.
Embark on a rewarding career where your organizational skills and compassionate service help improve patient experiences daily. We are committed to supporting your professional growth within a collaborative healthcare environment that values your contributions.
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Working Hours: 7:30am-5:15pm Monday through Friday
Numbers & Facts
Location
Fort Pierce, FL
Job Type
Full-time
Skills
Calendar Managementunmatched
Clinical Laboratoryunmatched
Clinical Supportunmatched
Communication Skillsunmatched
Current Procedural Terminology (CPT)unmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Documentation Reviewunmatched
Electronic Medical Recordsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Information Managementunmatched
Health Insuranceunmatched
Health Planunmatched
Healthcareunmatched
Healthcare Softwareunmatched
ICD-9unmatched
International Classification of Diseases (ICD)unmatched
Maintain Complianceunmatched
Medical Assistanceunmatched
Medical Billingunmatched
Medical Codingunmatched
Medical Officeunmatched
Medical Office Administrationunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Medical Treatmentunmatched
Medicareunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Patient Careunmatched
Patient Confidentialityunmatched
Plan Meetingsunmatched
Practice Management Softwareunmatched
Records Managementunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Systems Maintenanceunmatched
Team Playerunmatched
Telephone Skillsunmatched
Typingunmatched
Vision Planunmatched
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