Medical Front Desk Specialist

Position Summary
A dedicated Medical Front Desk Specialist is needed for a healthcare facility in Mercer County, NJ, focusing on patient reception and clinical prep for mammography and breast imaging services. This role expedites patient care by managing check-in/out procedures, verifying patient records, and ensuring individuals are fully prepared for their mammogram appointments upon arrival.
Key Responsibilities

• Warmly greet patients, manage check-in and check-out workflows, and accurately verify all demographic information upon arrival for routine screening and diagnostic mammograms.
• Clearly explain all pre-mammogram instructions (e.g., specific imaging guidelines such as avoiding deodorants, lotions, or powders on exam day) in accessible language, ensuring full patient understanding.
• Verify insurance contract requirements for scheduled mammography exams, confirming coverage details and reminding patients of necessary documentation prior to their visit.
• Manage incoming and outgoing faxes via RightFax, batch orders and scripts into the system, follow up with ordering provider offices for clarification when needed, and assist with general administrative tasks.
• Maintain communication with the Lead regarding workflow concerns, support departmental wait-time standards, attend regular staff meetings, and adhere strictly to facility policies and compliance guidelines.

Schedule

• Tuesday – Saturdays: 6:30am-2:30pm
• Must be flexible as the schedule could change to shortened hours, depending on radiologist availability and how many appointments are scheduled. 

Pay

• $20-$21 an hour

 
Benefits Package

• Health Coverage: Medical, Dental, and Vision
• Retirement: 401(k) with company match plus Profit Sharing option
• Time Off: Paid Time Off (PTO) and Sick Leave