Medical Front Office

The leading cardiology group in the West Valley is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice.

Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach. All team members play a vital role in providing our patients with tailored care and support services. Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients.

• Competitive wages
• Uniform/Scrub Allowance
• Monday - Friday for most positions
• 7 Company Paid Holidays*
• Employee Medical coverage option as low as $25.00 per paycheck*
• Dental & Vision*
• Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental*
• 401(k) retirement plan
• Paid Time Off*
• Paid Sick Time
• Employee Assistance & Discount Programs

*Available to full-time, regular employees* - ** Restrictions may apply **

POSITION SUMMARY:

This Front Office Representative is responsible for maintaining exceptional customer service while efficiently checking patients in and out of the office to include scheduling, rescheduling and cancelations of all office appointments as needed. The front office team will collect patient copays including balances owed, complete orders, remove flags and work assigned task buckets. This position is required to travel and rotate to any or all of Cardiac Solutions office locations.

ESSENTIAL JOB DUTIES:

• Promptly greets and acknowledges patients.
• Use EMR system to check patients in and out in for their scheduled appointment.
• Review and update patient information to ensure patient profile is always up to date.
• Scan in all necessary insurance cards, ID's, and any paperwork, if applicable.
• Obtain Patient Photos when needed
• Collect co-pays and/or balances and document patients financial and appointment notes accurately in the system.
• Communicate with internal departments regarding any changes in patient information.
• Sign in/out cash boxes at beginning and end of work shift.
• Settle cash boxes and credit card machine for individual cash drawers.
• Activate patients in the portal.
• Work assigned daily tasks.
• Utilize office opening and closing procedures to open and close office daily.
• Other duties as assigned per the need of the organization and within scope of position.