Simi Endoscopy Center is seeking a detail-oriented and dependable Front Desk Receptionist to join our endoscopy center team. This position plays a critical role in providing an exceptional patient experience while supporting administrative and clinical operations.
Key Responsibilities
Welcome patients and visitors by greeting them in person and responding to telephone inquiries in a professional and courteous manner
Spanish speaking is required
Collect and verify patient identification cards and insurance information
Ensure all required documentation is complete and that necessary forms are accurately signed by patients
Update patient accounts by recording personal and financial information in the revenue management system
Collect copayments and deductibles as required
Accurately record payments in the billing system or log and issue receipts for payments received
Balance upfront collections at the end of each shift
Notify clinical staff when patients are ready to proceed to the clinical area
Prepare patient charts for the following day
Protect patients’ rights by maintaining strict confidentiality of personal and financial information
Accept deliveries to the ASC as needed
Maintain business office inventory and equipment by monitoring stock levels and ordering supplies as necessary
Receive and open office mail as needed
Maintain strict adherence to the center’s policies and procedures; report discrepancies or needed process improvements
Attend all required education and training sessions
Maintain regular and predictable attendance
Perform other administrative and miscellaneous duties as assigned
30 - 40 hours per week.
Numbers & Facts
Location
Los Angeles, CA
Job Type
Full-time
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Skills
Administrative Skillsunmatched
Billingunmatched
Clinical Supportunmatched
Co-Paymentsunmatched
Detail Orientedunmatched
Endoscopyunmatched
Inventory Managementunmatched
Maintain Complianceunmatched
Medical Officeunmatched
Office Equipmentunmatched
Order Suppliesunmatched
Patient Chartsunmatched
Process Improvementunmatched
Record Keepingunmatched
Revenue Managementunmatched
Spanish Languageunmatched
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