Position Summary: The Medical Office Receptionist is responsible for providing front-desk support in a healthcare setting. This role involves greeting patients, scheduling appointments, handling administrative tasks, and ensuring smooth daily operations of the medical office.
Key Responsibilities:
Greet and check in patients in a friendly and professional manner
Answer phone calls, take messages, and direct inquiries appropriately
Schedule, confirm, and reschedule patient appointments
Verify patient information, insurance details, and update records
Maintain and organize medical records (electronic or paper systems)
Collect co-pays and process payments
Assist with patient intake forms and documentation
Coordinate communication between patients and healthcare providers
Ensure the reception area is clean, organized, and welcoming
Follow all privacy regulations, including HIPAA compliance
Qualifications:
High school diploma or equivalent (required)
Previous experience in a medical office or customer service role (preferred)
Knowledge of medical terminology (a plus)
Familiarity with electronic health record (EHR) systems
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Basic computer and office equipment skills
Bilingual
Numbers & Facts
Location
MIAMI, FL
Job Type
Full-time
Skills
Administrative Skillsunmatched
Calendar Managementunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
Healthcareunmatched
Healthcare Customer Serviceunmatched
Healthcare Providersunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Medical Officeunmatched
Medical Office Administrationunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Multilingualunmatched
Multitaskingunmatched
Office Equipmentunmatched
Operationsunmatched
Organizational Skillsunmatched
Patient Admissionsunmatched
Patient Assessmentunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
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