Job Summary We are seeking a bilingual Spanish speaking Medical Front Office to join our team! As a Medical Front Office, you will be responsible for greeting patients who come in the door, checking them in, providing translation to the families and/or provider, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with electronic medical records Eclinical Works preferred and basic computer programs, such as Microsoft office
Previous office experience desired
Numbers & Facts
Location
ROCKVILLE, MD
Job Type
Full-time
Skills
Calendar Managementunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
Health Insuranceunmatched
Interpersonal Skillsunmatched
Medical Officeunmatched
Medical Recordsunmatched
Microsoft Officeunmatched
Multilingualunmatched
Needs Assessmentunmatched
Organizational Skillsunmatched
Patient Historyunmatched
Record Keepingunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
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