Medical Front Office Specialist (3346)

US Heart and Vascular is in need of a full-time Medical Front Office Specialist to join our team at HeartPlace in Plano, TX.

Responsibilities:

• Schedules patient appointments efficiently, including appointments directed by referring providers.
• Checks in patients at clinic locations and confirm scheduled appointments.
• Accurately enters and updates patient demographic, insurance, and authorization information in required systems to ensure timely reimbursement.
• Verifies medical insurance coverage, eligibility, and patient demographic information.
• Informs patients of encounter co-pays, deductibles, and account balances; collects payments at the time of visit as applicable.
• Provides patients with required forms and facilitate their completion.
• Assists patients with presumptive applications, as applicable.
• Answers telephone calls in a timely and professional manner; respond to inquiries or transfer calls according to established procedures.
• Uses paging systems appropriately and page providers for hospital consults or call-backs as needed.
• Maintains accurate scheduling systems and appointment records.
• Provides coverage for check-in and check-out at other clinic locations as needed.
• When, position requires travel to/from other locations, ensures vehicles are operated and maintained in compliance with all safety, regulatory, and company requirements.
• Adapts to changing priorities, processes, and business needs.
• Performs other duties as assigned.

Requirements:

• High School diploma or GED from accredited institution.
• Three (3) years of Medical Front Office experience.
• If the individual in the role will drive for work purposes, a current valid state driver's license and required minimum auto insurance coverage.
• Cardiology experience preferred.

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

About Dallas/Fort Worth, TX:

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.