Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr)
Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation
Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years. We're looking for a professional, detail-oriented medical receptionist to be the welcoming face of our practice and support our patient-focused team. This is an excellent opportunity to grow your career in a supportive environment with competitive pay and benefits.
Compensation & Schedule:
$22-26/hour based on experience and qualifications
Full-time, on-site position
Monday-Friday hours, no weekends, occasional evenings
Benefits:
401(k) retirement plan
Paid time off (PTO)
Additional benefits available
Professional development opportunities
Key Responsibilities:
Greet patients warmly and manage check-in/check-out processes
Handle multi-line phone system, schedule appointments, and address patient inquiries
Process insurance verifications, authorizations, and patient registration
Maintain accurate patient records in electronic medical records (EMR) system
Collect co-pays and assist with billing procedures
Coordinate patient flow and support clinical staff with administrative tasks
Ensure HIPAA compliance and maintain confidentiality of patient information
Qualifications:
Must Have:
2+ years professional office experience with administrative duties (medical offices, corporate settings, or professional services)
Strong software skills with databases, scheduling systems, or EMR platforms (we use EyeMD EMR and Open PM)
Excellent customer service and professional communication skills
Understanding of confidential information handling and HIPAA/PHI requirements
High school diploma or equivalent
Strongly Preferred:
Medical office or healthcare administrative experience
EMR systems experience (Epic, Cerner, Athenahealth, NextGen)
Insurance verification and billing knowledge
Medical terminology familiarity
Bilingual abilities (English/Spanish)
Ready to Apply?
Submit your résumé along with a brief note describing:
Your EMR or database software experience
A specific example of excellent customer service you've provided
What interests you about working in ophthalmology
We'll train you on ophthalmic specifics if you bring strong office fundamentals. We respond quickly to qualified candidates and look forward to hearing from professional, experienced applicants.
Numbers & Facts
Location
Forest Hlls, NY
Job Type
Full-time
Salary
$22–$26 Per Hour
Skills
Administrative Skillsunmatched
Billingunmatched
Calendar Managementunmatched
Cernerunmatched
Clinical Supportunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Electronic Medical Recordsunmatched
English Languageunmatched
Epic Systemsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Informaticsunmatched
Healthcare Administrationunmatched
High School Diplomaunmatched
Maintain Complianceunmatched
Medical Officeunmatched
Medical Office Administrationunmatched
Medical Terminologyunmatched
Multilingualunmatched
Ophthalmologyunmatched
Patient Assessmentunmatched
Patient Confidentialityunmatched
Patient Registrationunmatched
Professional Servicesunmatched
Record Keepingunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
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