Medical Front Office

Pay: $15.00 per hour
Schedule: Monday–Thursday: 8:45 AM–12:00 PM & 1:45 PM–6:00 PM | Friday: 8:45 AM–1:00 PM
Job Type: Full-Time or Part-Time
Location: Tulsa, OK

Must-Have Requirements:

• Previous customer service or medical front office experience preferred
• Excellent communication and interpersonal skills
• Strong computer, phone, and scheduling skills
• Ability to multitask in a fast-paced medical office
• Highly organized with strong attention to detail
• Professional, dependable, and punctual
• Positive attitude with a team-oriented mindset
• Passion for providing outstanding patient care and customer service

Position Summary:

We are seeking a friendly, organized, and dependable Medical Front Office professional to join a growing healthcare practice in Tulsa. As the first point of contact for patients, you will create a welcoming experience while ensuring the front office operates efficiently. This position is ideal for someone who enjoys helping others, thrives in a fast-paced medical environment, and takes pride in delivering exceptional customer service.

Essential Duties & Responsibilities:

• Greet patients with warmth and professionalism
• Answer incoming phone calls and schedule appointments
• Confirm appointments and follow up with patients as needed
• Check patients in and out efficiently
• Collect patient payments and update demographic and insurance information
• Coordinate patient flow and communicate effectively with clinical staff
• Request and track patient reviews
• Maintain a clean, organized, and welcoming reception area
• Complete administrative and clerical tasks to support daily office operations
• Deliver exceptional customer service during every patient interaction

Additional Qualifications:

• Experience in a medical office, physician office, specialty clinic, chiropractic office, physical therapy clinic, or other healthcare setting is preferred but not required
• Familiarity with electronic medical records (EMR/EHR) and scheduling software is a plus
• Ability to maintain confidentiality and professionalism at all times
• Strong problem-solving skills and the ability to adapt to changing priorities
• Self-motivated with the ability to work independently and as part of a team

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