Call Centers, Customer Support/Service, Mammography, Medical Imaging, Medical Record System, Medical Terminology, Patient Registration, Problem Solving Skills, Radiography, Radiology, Schedule Development, Ultrasound
Shift: Day 5x8-Hour (08:00 - 17:00)
Location: Oakland/Berkeley
Duration: 13 weeks
Mandatory Skills
HS Diploma or equivalent education/experience
6+ months experience in a radiology or medical imaging department
1+ years experience in medical scheduling, patient access, or call center environment
Experience with high-volume inbound/outbound calls and scheduling workflows
Experience with insurance verification, authorization, and patient registration
Proficiency in medical terminology and imaging procedures (X-ray, ultrasound, mammography, DEXA)
Ability to manage work queues, orders, and electronic health record systems
Strong customer service, communication, and problem-resolution skillse
eTeam Inc.
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