Sign upLog in

Medical Imaging Scheduler

eTeam Inc.

Oakland, CA

Apply
JOB DETAILS
SALARY
$23–$24 Per Hour
SKILLS
Call Centers, Cloud Computing, Cost Estimates, Customer Support/Service, Documentation, Epic Systems, Genesys Solutions, Healthcare, Leadership, Mammography, Medical Imaging, Medical Office Administration, Medical Record System, Medical Terminology, Operational Support, Order Management, Patient Care, Patient Education, Patient Registration, Problem Solving Skills, Process Improvement, Radiography, Radiology, Record Keeping, Records Management, Schedule Development, Telephone Skills, Ultrasound
LOCATION
Oakland, CA
POSTED
30+ days ago
Position: Medical Imaging Scheduler
Location: Berkeley/Oakland
Shift: Day shift Day 5x8-Hour (08:00 - 17:00)
Duration: 13 weeks
Start Date: 06/01/2026

Job Summary:
Supports a high-volume medical imaging department by managing inbound calls, scheduling patients, and coordinating imaging services across modalities including X-ray, ultrasound, mammography, and bone densitometry. Responsible for work queue and incoming order management, patient registration, insurance verification, and authorization processing. Conducts outbound calls to reduce scheduling backlog and improve patient access. Provides instructions to patients, gathers required documentation, and coordinates prior imaging retrieval. Handles patient inquiries, resolves issues, and escalates as needed. Maintains accurate records and supports clerical operations while collaborating with technologists, physicians, and leadership to improve workflow efficiency and reduce call abandonment rates.


Mandatory Skills
Requirements:
6+ months experience in a radiology or medical imaging department
1+ years experience in medical scheduling, patient access, or call center environment
Experience with high-volume inbound/outbound calls and scheduling workflows
Experience with insurance verification, authorization, and patient registration
Proficiency in medical terminology and imaging procedures (X-ray, ultrasound, mammography, DEXA)
Ability to manage work queues, orders, and electronic health record systems
Strong customer service, communication, and problem-resolution skills

Preferred Requirements:
2+ years experience in radiology scheduling or medical receptionist role
Experience with Genesys Cloud or similar call management systems
Experience with Epic, Workday, or similar healthcare systems
Ability to handle patient financial discussions including estimates and cost share
Experience requesting prior imaging and managing records/CD distribution
Experience supporting process improvement or high-volume access operations

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

Resume Resources

Free Resume TemplatesFree Resume Builder