Duration: 12 Months (Possible Extension)
We are seeking a Medical Information Contractor to support medical information activities by responding to product-related inquiries, ensuring regulatory compliance, supporting pharmacovigilance processes, and serving as a medical and scientific resource for internal and external stakeholders.
Ensure medical, ethical, and legal responsibilities associated with product-related information are managed in accordance with regulatory-compliant processes.
Recognize, identify, and appropriately forward product quality and safety/adverse event information in accordance with FDA guidelines and company policies.
Receive, document, and respond to written medical information requests from healthcare professionals and internal stakeholders.
Develop new or update existing medical information resources, including Standard Response Documents (SRDs), Frequently Asked Questions (FAQs), and email templates.
Serve as an educational resource for internal and external customers by providing product and process training as needed.
Perform quality reviews of medical information case documentation and recorded calls to ensure response accuracy and regulatory compliance.
Ensure case corrections are completed and provide feedback and retraining to internal and external team members as needed.
Contribute to cross-functional projects and support the provision of medical, scientific, and technical information.
Provide training and assistance to other medical information personnel.
Handle cases escalated to Medical Information and Medical Affairs.
Minimum of 2–3 years of experience in pharmaceutical or biotechnology medical information activities.
Working knowledge of regulatory requirements related to medical information, pharmacovigilance (PV), adverse event (AE), and product quality complaint (PQC) reporting.
Ability to work independently in a fast-paced environment.
Experience collaborating with cross-functional teams.
Excellent written, verbal, and interpersonal communication skills.
Medical information.
Pharmacovigilance (PV).
Adverse event (AE) reporting.
Product quality complaint (PQC) reporting.
Regulatory compliance.
Medical documentation.
Quality review.
Product and process training.
Cross-functional collaboration.
Microsoft Word.
Microsoft Excel.
Microsoft PowerPoint.
Microsoft Outlook.
Microsoft Teams.
Strong organizational and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Doctor of Pharmacy (PharmD) or Registered Pharmacist (RPh).
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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