We are seeking a highly detail-oriented and compliant Medical Laboratory General Supervisor/Testing Personnel to perform and oversee the day-to-day operations in our high-complexity laboratory. In this role, you will be responsible for performing testing, monitoring analytic performance, and ensuring strict compliance with CLIA, COLA, and state regulations.
Day-to-Day Supervision: Provide direct, on-site, telephone, or electronic supervision and technical consultation to testing personnel performing high-complexity laboratory procedures.
Quality Assurance Monitoring: Monitor test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
Remedial Actions: Identify, document, and execute remedial actions whenever test systems deviate from established performance specifications.
Result Verification: Ensure patient test results are not reported until all corrective actions have been taken and the test system is functioning properly.
Personnel Training & Competency: Provide orientation and training to all testing personnel. Evaluate and document the competency of testing personnel as delegated by the Laboratory Director or Technical Supervisor.
Operational Readiness: Ensure that the laboratory is fully accessible, properly staffed, and safely operated during all hours of test performance.
Required Qualifications & Education
Candidates must meet the minimum personnel qualifications for a High Complexity General Supervisor under CLIA regulation 42 CFR § 493.1461.
Education & Experience: Must possess one of the following pathways:
Option A: A licensed MD/DO/DPM OR a Doctoral, Master’s, or Bachelor’s degree in a chemical, biological, clinical, or medical laboratory science (or medical technology) AND at least 1 year of laboratory training or experience (or both) in high-complexity testing.
Option B: Valid qualification as High-Complexity Testing Personnel AND at least 2 years of laboratory training or experience (or both) in high-complexity testing.
Option C: An Associate degree in medical laboratory technology or clinical laboratory science AND at least 2 years of laboratory training or experience (or both) in high-complexity testing.
Licensure: Active state laboratory license in the state of employment (if applicable).
Certifications (Preferred): ASCP, AMT, or equivalent board certification as a Medical Laboratory Scientist (MLS) or Medical Technologist (MT).
Knowledge, Skills, and Abilities
Experience with urine drug testing (LCMS) preferred.
Deep technical knowledge of high-complexity toxicology testing methodologies.
Strong understanding of CLIA '88 regulations, COLA, and quality control principles.
Excellent leadership and troubleshooting skills with the ability to remain calm and decisive under pressure.
We mean it when we say our people matter. Here’s what we bring to the table:
• Competitive Pay: $50,000.00 -$70,000.00 / Annually
• CRP covers 90% of your medical, dental, and vision insurance
• First-Time Home Buyers Assistance Program
• Continuing Education Assistance
• 12 paid federal holidays + PTO + paid sick leave
• 401(k) & life insurance
• Flexible schedules & multiple shifts available
• Real advancement opportunities
• A team that values your voice Every decision is made in service of high-quality client care, not the bottom line.
The Details
• Job Type: Full-time | 40 hours/week
• Schedule: Monday–Friday, 8-hour shifts
• Location: In person - Albuquerque, NM (commute required)
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