Position Introduction: Responsible for collecting, analyzing, and reporting laboratory results in a timely manner while ensuring patient and staff safety. Ensure analyzers and other laboratory equipment operate within normal standards through maintenance, quality control, calibration, and troubleshooting as required. Job Duties: - Preparation for Laboratory Tests.
- Interact with patients, other health team members and outside provider clinics to process patient orders for walk-in testing requests, in-house providers, and outside providers. Ensure all necessary information is present for all orders and correct any missing information with provider as needed. Instruct patients in self-collect specimens.
- Sample Collection and Performance of Laboratory Tests.
- Collect correct samples for tests ordered and ensure special collection requirements are met. Perform phlebotomy, H. Pylori breath test, finger sticks and collect throat swabs, anterior nares swabs and nasopharyngeal swabs all while ensuring the safety of the patient and staff and ensuring privacy of patients by adhering to HIPAA.
- Equipment Operation:
- Adjust and maintain equipment according to established practices. Troubleshoot errors and call contracted company for service/assistance/preventative maintenance. Notify manager of any issues with contracted company and/or equipment.
- File Maintenance:
- Utilize Electronic Medical Records System (Medicat), enter and verify patient information in Laboratory Manager for orders and results. Maintain accurate records and record results/reports according to established procedures.
- Quality Assurance:
- Assist in Quality Improvement and Quality Assessment studies and projects. Assist in maintaining certification and updating procedures for laboratory.
- Clinic Team Member:
- Assist providers with laboratory results. Refer patients for medical advice or health information to appropriate person/department.
- Facilities Maintenance:
- Clean laboratory and patient changing/collection rooms. Properly dispose of contaminated supplies.
- Supply Ordering:
- Monitor and maintain supply levels including documenting when supplies are at the ordering point and verifying when supplies are received. Rotate stock by expiration date and manage use of supplies as needed.
- Clerical Duties:
- Process ABNs for Medicare patients. Assist in other clerical duties as assigned.
- Safety:
- Ensure safety of staff and patients through assisting in assessing technology and methodologies available for services provided. Review requirements and established procedures.
Skills: - Ability to speak, read, and write clear, concise English.
- Ability to accurately read and understand written materials and instructions.
- Basic computer skills.
- Ability to communicate well and build rapport quickly with students, faculty, and staff.
- Strong initiative to solve problems.
- Ability to perform basic math functions.
- Planning and organizational skills.
- Strong teamwork skills/mentoring.
- Ability to multitask.
- Decision making skills/problem analysis and problem solving.
- Adaptability.
- Resource management.
Advertised Physical Requirements: - Frequent standing, sitting, reaching, walking, grasping, carrying, speaking, bending, stooping, lifting.
- Pushing and pulling up to 30 pounds, with assistance, if needed.
- Frequent use of computer, keyboard, copy machine, fax machine, and phone.
Work Environment: - Environmentally controlled laboratory environment.
- Frequent exposure to bodily fluids. Possible exposure to infectious specimens, communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a laboratory and medical office environment.
- Must wear Personal Protective Equipment (PPE) as required.
- Frequent interaction with various populations including team members, providers, patients, billing personnel, and other members of the public.
- Must maintain continuing education, CPR certification, and certification requirements for laboratory.
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