Medical Office Administrative Coordinator

Small Family-Owned Prosthetic Practice.

Responsibilities:

• Schedule patients and manage appointment coordination
• Request and collect medical records, physician notes, prescriptions, and other required documentation
• Verify insurance benefits and patient eligibility
• Assist with insurance authorizations and follow up on outstanding information
• Communicate with physicians' offices, insurance companies, patients, and referral sources
• Collect patient payments, copays, deductibles, and outstanding balances
• Answer phones and assist patients with questions
• Maintain accurate and organized patient records
• Follow up on missing documentation needed for insurance approval and billing
• Assist with general administrative and front-office duties
• Help with other day-to-day office responsibilities as needed.

What We're Looking For:

• Dependable
• Comfortable communicating with patients, doctors' offices, and insurance companies
• Friendly, professional, and compassionate with patients
• Willing to pitch in wherever needed in a small-office environment
• Comfortable using computers, email, phone systems, and electronic patient records.

Preferred Experience:

• Previous experience in a medical office, insurance verification, medical billing, patient scheduling or healthcare administration is preferred.
• Experience with insurance verification, prior authorizations, and collecting medical documentation is especially helpful.

About Us.