Medical Office Assistant - Behavioral Healthcare

Location: York, PA 17406
Schedule: Full-Time
Compensation: Approximately $16.00 per hour

About Pyramid Healthcare

Pyramid Healthcare is a nationally recognized leader in behavioral healthcare, providing compassionate, evidence-based treatment for individuals with substance use and co-occurring disorders. Our York, PA residential treatment center provides a safe, supportive environment where adults receive comprehensive care focused on recovery and long-term wellness.

We are seeking a dependable and detail-oriented Medical Office Assistant to support our nursing and clinical teams. This role is an essential part of our daily operations, helping ensure accurate documentation, effective communication, and smooth coordination of administrative responsibilities within a healthcare setting.

Why Join Pyramid Healthcare?

• Full-Time opportunity with a consistent schedule
• Competitive pay of approximately $16.00 per hour
• Work in a mission-driven behavioral healthcare environment
• Opportunity to make a meaningful impact supporting individuals in recovery
• Collaborative team culture with opportunities for professional growth
• Benefits available for eligible employees

Position Summary

The Medical Office Assistant provides administrative support to nursing and clinical operations while ensuring efficient day-to-day office functions. This position assists with medical records, client documentation, communication, and facility coordination while maintaining a high level of professionalism, organization, and confidentiality.

Essential Duties & Responsibilities

• Organize, maintain, and update medical records and client charts with accuracy and confidentiality.
• Perform administrative duties including answering phones, filing, copying, scanning, faxing, mailing, and document management.
• Prepare and maintain client admission packets and assist with intake-related documentation.
• Support nursing and clinical teams with documentation needs and administrative coordination.
• Maintain accurate records including census updates, intake/discharge logs, and required facility paperwork.
• Assist with communication between internal departments and external referral sources as needed.
• Attend meetings, document meeting minutes, and assist with maintaining office procedures and resources.
• Monitor office supplies, maintain equipment, and coordinate service needs when necessary.
• Support a clean, organized, and professional office environment.
• Assist with client transportation and supervision when needed, ensuring proper documentation is completed.
• Maintain strict confidentiality of all client, employee, and organizational information.
• Complete all required company and regulatory training.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• Valid driver's license.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional communication skills and ability to work effectively with clinical and administrative teams.

Preferred

• Previous experience in a medical office, administrative assistant, unit secretary, or healthcare support role.
• Experience working in a behavioral healthcare, residential treatment, or healthcare environment.
• Post-secondary education or technical/business school training.

Join Our Team

If you are organized, dependable, and interested in supporting a team that helps individuals on their recovery journey, we encourage you to apply today and become part of Pyramid Healthcare’s mission-driven team.