Medical Office Assistant

Job Title: Medical Office AssistantJob Description

This role provides front office support in a cardiology specialty practice, focusing on answering incoming calls, scheduling patient appointments, and delivering courteous, efficient service to patients and visitors.

Responsibilities

• Answer incoming phone calls promptly and professionally, directing inquiries to the appropriate staff or department.
• Schedule, reschedule, and confirm patient appointments in accordance with practice guidelines and provider availability.
• Perform accurate data entry of patient information, appointments, and other administrative details into practice systems.
• Provide friendly and responsive customer service to patients, families, and other callers, addressing questions or routing them appropriately.
• Offer general administrative support to the medical office, such as organizing documents and assisting with front desk tasks.
• Maintain a neat and orderly reception and work area to support efficient patient flow.

Essential Skills

• Experience providing administrative support in an office or medical setting.
• Proficiency with data entry and basic computer use for scheduling and record updates.
• Strong customer service skills with a professional and courteous phone manner.
• Ability to manage multiple calls and appointment requests while maintaining accuracy.
• Attention to detail and strong organizational skills.
• No professional license required for this position.

Additional Skills & Qualifications

• Comfort working in a specialty medical environment such as cardiology.
• Ability to communicate clearly and respectfully with patients and clinical staff.
• Reliability and punctuality to support consistent office operations.

Work Environment

This position is based in a cardiology specialty office with a structured weekday schedule, typically Monday through Friday from 8:00 a.m. to approximately 4:30-5:00 p.m. The role involves working at a front desk or administrative workstation, using phones and computer systems throughout the day, and interacting regularly with patients, clinical staff, and other team members in a professional healthcare setting.

Job Type & Location

This is a Contract to Hire position based out of Fairfield, CT.

Pay and Benefits

The pay range for this position is $20.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fairfield,CT.

Application Deadline

This position is anticipated to close on Sep 18, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.