DESCRIPTION: Performs Medical Office Assistant duties: Takes vital signs, recognizes emergencies; prepares and maintains examination and treatment area, interviews and takes patients' history, prepares patients for procedure, assist physicians with examinations and treatment, maintain medication records and be able to respond to medical emergencies, must be able to apply principles of Aseptic Technique and Infection Control.
SUPERVISION: Directly supervised by the Nurse in Charge/Director of Nursing and under general administrative supervision of the Chief of Clinical Services.
TYPICAL PHYSICAL DEMANDS: Requires standing, walking, stooping, bending, kneeling and must be able to move up to 35 pounds. Requires the use of office equipment, i.e., copiers, computers, etc., and medical equipment, i.e., accuchecks, EKG, Holters, etc.
FUNCTIONS AND RESPONSIBILITIES:
- Performs accuchecks, UA dipstick, urine UCG, rapid strep test, and influenza test.
- Takes vital signs i.e., weight, temperature, blood pressure, pulse, head and chest circumference of children and adults attending clinic.
- Performs prior authorizations, electrocardiograms, ear lavage, pulmonary function tests, immunizations, injections, nursing, electronic medical record intake/documentation and health reminders.
- Maintains logs such as exam rooms, glucometer, weight scale, referrals, emergency bag, eye wash, and stock medication.
- Provides patients with appointments.
- Tracks referrals such as radiology, emergency room, hospital, etc.
- Prepares work area for patient using universal precaution.
- Orders and stocks work area with medical supplies as needed.
- Assists physician with patient care, exams and treatment.
- Documents accurately in Electronic Health Record.
- Operates and maintain facilities and equipment safety.
- Performs CPR and first aid as necessary.
- Administer medication as directed by medical provider.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
- Graduate from an accredited high school or GED program.
- Graduate and receive certificate of completion from an accredited vocational/technical school in Medical Office Assistant.
- Must be Registered/Certified with National Association for Healthcare Professionals, American Allied Health, etc. Registration/certification must be kept current. OR
- Must be Registered/Certified with state within first 3 months of date of hire.
- Two years' experience in this field is preferred.
- Must have a current BLS certificate.
- Bilingual in English/Spanish is preferred
SKILLS AND ABILITIES:
- Ability to interpret, understand and carry out orders.
- Ability to effectively communicate verbally and in writing with doctors, nurses, patients and administration.
- Ability to work flexible hours.
- Must be able to travel between all clinic locations.
- Maintain patient confidentiality.
- Ability to communicate effectively with patient population in both verbal and written communication.