Medical Office Assistant

Position Details

Posting Summary

College VP Student Affairs-DIV Executive Area VP Student Affairs Department Sindecuse Health Center

Posting Detail Information

Posting Number S1647P Job Type Full Time, Regular Pay Type Nonexempt/Hourly Pay Grade B Campus Location WMU-Kalamazoo - Main Campus Salary Range Pay is commensurate with qualifications and experience, combined with an excellent benefits package. Number of Vacancies 1 General Summary

Supports the clinical services in an assigned unit by performing patient reception, registration and admission, appointment scheduling, medical record processing and cashiering.

Major Duties

• Registers and makes appointments for patients.
• Answers questions regarding accessing care and using insurance.
• Collects demographic information from patient and scans documents into electronic system.
• Performs data entry of insurance information and verifies eligibility and coverage.
• Maintains updated knowledge of changing health care business processes.
• Performs cashiering functions, including processing patient payments, running daily revenue reports, and processing daily deposits.
• Explains insurance billing and basic claims process.
• Obtains insurance verification, secures pre-authorization determinations from local and external databases.

Minimum Qualifications

• High school diploma or equivalent.
• One year's relevant experience.
• Medical office or clinical clerical support experience.
• Electronic health record experience.

Desired Qualifications

• Some college coursework from an accredited institution.
• Three years' relevant experience.
• Knowledge of point and click software.
• Successful completion of medical secretarial or medical terminology training.

Special Instructions to Applicants

• External applicants should use the WMU - Application.
• Internal applicants should use the WMU - Internal Application.

Additional Position Information

• Staff Compensation System pay grades and rates are available at: https://wmich.edu/hr/staffcompensation.
• Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, go to: https://www.wmich.edu/hr/enrollment-staff.

Physical requirements and working conditions

• Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
• Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have a high school diploma or equivalent?

• Yes

• No

• • Do you have one year of relevant experience?

• Yes

• No

• • Do you have medical office or clinical clerical support experience?

• Yes

• No

• • Do you have experience with electronic health record systems?

• Yes

• No

• • Have you completed some college coursework at an accredited institution?

• Yes

• No

• • Do you have three years of relevant experience?

• Yes

• No

• • Do you have knowledge of point and click software?

• Yes

• No

• • Have you successfully completed medical secretarial or medical terminology training?

• Yes

• No

Documents Needed To Apply

Required Documents

• Cover Letter
• Resume
• List of References

Optional Documents

• Other