Mondays & Wednesdays 7:45 am - 5 pm
General Summary
Perform various clerical and clinical duties to support the operation of the office.
Works under the supervision of the Physician.
Essential Duties & Responsibilities
- Consistently arrives at work on time and adheres to regular work schedule.
- Answering phones - courteously and professionally.
- Updating insurance information and ABNs
- Answering general patient questions and updating medical charts as needed.
- Taking and documenting messages in the medical record accurately and timely and relaying to appropriate personnel.
- Escorting patients to exam rooms, assist Doctors, urine dips and bladder scans.
Other Essential Duties May Include but Are Not Limited To
- Collecting co-pays, front desk, EBO report
- Scheduling appointments, lab tests, surgeries, etc.
- Verifying referrals, pre-certifications, and/or patient info from referring physicians and/or ED. Prior Auth for medications
- Completes patient ins paperwork/ BTW, return to school/work
- Schedules interpreters.
- General office duties (preps charts, scanning, faxing, refrigerator /medication log/ etc.)
- Other duties as assigned.
Knowledge, Skills & Abilities Required
Required:
- Consistently arrives at work in appropriate/professional attire.
- Completes all tasks within established time frame.
- Adheres to all clinic policies and procedures.
- Excellent communication, phone, and organizational skills.
- Computer skills helpful.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
Education:
- HS diploma or GED.
- RMA/CMA/CCMA credential preferred.
Preferred:
- Previous clerical experience in a Drs. office.