Phone Coverage: Answer, handle, phone calls in a timely and efficient manner. Utilize appropriate telephone etiquette.
Scheduling: Using general scheduling guidelines appropriately schedule patient appointments selecting appropriate visit type/length of visit. May be required to schedule meetings for physicians.
Registration: Greets patient promptly upon arrival to practice. Accurately collects and documents time-of-service payments. Verifies/collects: demographics, emergency contact information, and insurance information. Correctly registers patients in system, including registration paperwork.
EMR: Accurately enters information into EMR. Uses EMR for prescriptions, phone notes, referrals, outreach, check-out, etc.
May require managing reporting, surgical scheduling, managing authorizations and referrals, maintaining adequate supply inventory.
Other duties as assigned.
Travel to other practices as required by practice leadership.
Other Desired Skills, Abilities & Knowledge
Must demonstrate interpersonal, written and verbal communication skills are required in order to serve a diverse customer base. knowledge of how to assist patients in a timely manner with concerns and/or complaints.
Be proficient in the following, but not limited to: patient registration, appointments, scheduling, arrival appointments, EMR phone notes, indexing documents within EMR, telephone etiquette.
A working knowledge of computers. Knowledge regarding medical terminology, insurance, Electronic Medical Records (EMR) preferred.
Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice.
Must operate standard office machines and equipment such as photocopiers, PC, fax, scanner, general office and communications equipment.
Basic problem solving and decision-making skills required.
Numbers & Facts
Location
Sparta, NJ
Skills
Business Practicesunmatched
Communication Skillsunmatched
Copying Machinesunmatched
Document Scannersunmatched
Electronic Medical Recordsunmatched
Endocrinologyunmatched
Fax Machinesunmatched
Health Insuranceunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Leadershipunmatched
Medical Officeunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Office Equipmentunmatched
Patient Registrationunmatched
Photocopyunmatched
Presentation/Verbal Skillsunmatched
Telephone Skillsunmatched
Time Managementunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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