Job Description
Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing.
Principal Accountabilities:
- Interviews patients for case histories prior to appointments.
- Schedules and coordinates appointments.
- Accurately updates and maintains patients' health records.
- Verifies insurance coverage and assists the billing department with processing claims.
- Ensures contacting patients regarding appointments, answering billing questions.
- Assists patients with re-scheduling appointments and other scheduling issues.
- Assists with triaging phone calls in practice call center.
- Performs other related duties as assigned.
- Work with highest confidentially and abide HIPPA compliance
Numbers & Facts
| Location | Freehold, NJ |
Skills
- Administrative Skillsunmatched
- Billingunmatched
- Calendar Managementunmatched
- Call Centersunmatched
- Claims Processingunmatched
- Customer Support/Serviceunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- Health Maintenanceunmatched
- Medical Billingunmatched
- Medical Codingunmatched
- Medical Officeunmatched
- Medical Recordsunmatched
- Operational Supportunmatched
- Telephone Triageunmatched
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