Medical Office Clerk (Bilingual)

Overview

The Medical Office Clerk will provide administrative support to The Otlowski Center. Primary functions include, but are not limited to, answering phones, taking messages, making/rescheduling appointments, contacting clients, completing registration paperwork, processing payments, coordinating interpreters when needed, greeting patients, checking clients in, completing medical office paperwork, and working cooperatively with clinical and administrative staff. This position will be cross trained to complete all general office functions for the Front Desk, Intake/Registration, and Medical Unit.

Responsibilities

Responsibilities:

• Appointment Scheduling: Schedules clients for appointments as determined by the prescriber and, when applicable with assistance from the program Directors, in compliance with rules and regulations set forth by the Division of Mental Health and Addiction Services and
• Intake/Registration: Contact new clients to complete all registration paperwork. Obtain insurance information for verification, verify and update client income for enrollment into self-pay or NJMHAPP Collect documents and update files. Issue monthly client statements, process card payments for outstanding balances, process grant checks for deposit.
• Scanning/faxing: Scan and attach appropriate documents to electronic health records, including but not limited to copies of incoming correspondence, outgoing correspondence to other agencies and clients, releases of information when handwritten, medical records received from other agencies, etc.
• Telephone Duties: Take messages for staff when they are otherwise occupied or out of the office, cancel appointments for prescribers when they are not
• Miscellaneous Duties: Obtain supplies, maintain bulletin boards with current information regarding memos, group schedules, client resources, processing and distributing mail, attending meetings and recording minutes. Assist with compiling data for grant programs. Completes any other tasks relevant to the Center or their role as determined by their direct supervisor.

Teamwork and Collaboration:

• Actively supports the Center''s organizational structure, mission, vision and values in meeting goals and
• Responds to clients'' administrative needs and questions promptly and with compassion and understanding.
• Is a team player and has a cooperative and harmonious disposition with internal and external stakeholders.
• Able to effectively collaborate and communicate upward, downward and laterally in order to provide a seamless continuum of care and promote a harmonious work environment conducive to quality.
• Demonstrated ability to work respectfully with clients.

Qualifications

Qualifications:

Education: High School diploma. College degree preferred.

Experience: Prior administrative experience in a medical setting desired.

Language: Read, write, understand, and communicate in English and Spanish.

The anticipated starting base pay for this position is:

• $46,000 - $51,000 per year, depending on experience and qualifications.

Benefits: Build your future while helping shape the future of your community. At Middlesex County, we're committed to supporting our employees with competitive benefits and a workplace that values well-being and balance. Middlesex County is proud to provide the resources, support, and flexibility employees need to thrive both professionally and personally.

Learn more about our benefits: Benefits

Join Middlesex County

Are you looking for a career that fits your interests and allows you to help your community? Middlesex County has opportunities for people with talent and drive!

Our 2,000+ employees work together to provide the services and support that make Middlesex County one of the healthiest, safest, and sustainable places to live work and play. We're preparing for the future today with our Destination 2040 plan to help local businesses and residents grow and adapt to a continuously changing world.

You can build your own future while helping to build the future of your community. With competitive benefits, including a pension plan, on-site wellness coaches, and health and dental insurance, Middlesex County offers the support employees need. The County also promotes a healthy work-life balance with generous vacation, sick, and holiday leave.

Middlesex County is the most diverse county in New Jersey, and our employees reflect the dynamic energy of the County. We have locations throughout the County, from our downtown New Brunswick offices to our healthcare facilities to our parks system. No matter your interests and skills, there's a place for you in Middlesex County. Build your career and your community - apply for a position with Middlesex County today. At a Glance | Middlesex County NJ

Middlesex County is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by law.