Medical Office Coordinator-Exeter Hospital-Sleep Lab

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and moreall supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, youll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families. Why Join Us Magnet-recognized hospital known for nursing excellence and quality care Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment Career growth and leadership development opportunities across Beth Israel Lahey Health Free onsite parking Strong sense of community and teamwork where your contributions are recognized State-of-the-art facilities and advanced technology to support exceptional care Located in scenic Exeter, New Hampshirejust minutes from the Seacoast, with easy access to Boston and Portland Provides superior customer service to patients and clients while supporting the practice with administrative duties such as phones, medical records, data entry, billing, scheduling. Requirements: High school graduate or equivalent 1 year experience 1-3 years experience in customer service environment Major Responsibilities: Utilizes superior customer service skills to perform daily front officeadministrative duties including greeting/check-in/check-out, scheduling patientappointments, answer/directing incoming telephone calls. Provides patient referrals (with physician direction) or ensures appropriatereferrals have been obtained for required visits in specialty offices. Reviewing and distributing interoffice/external mail, ordering and maintainingsupplies. Collection of payments and provides assistance to billing department to includeaccurate and timely entry of charges, accounts receivable entries.Participates in collection process. Knowledgeable of department specific software programs in order to performacurate and timely date entry of patient information such as vaccines, testresults, and surveillance. Creates and/or maintains filing system to include preparing charts, respondingto requests for records, scanning of records into electronic medical record andretrieving files from storage. Provide assistance with providers scheduling at clinic location as well as off sitelocations.Generates and maintains reports using company specific software programs aswell as excel. Provides other duties to enhance the overall operation of the organization.