Medical Office Front Desk

  • Full-time
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Skills

  • Billingunmatched
  • Calendar Managementunmatched
  • Call Volumeunmatched
  • Certified Medical Assistantunmatched
  • Clinical Supportunmatched
  • Co-Paymentsunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Computer Softwareunmatched
  • Customer Support/Serviceunmatched
  • Demographicsunmatched
  • Dental Insuranceunmatched
  • English Languageunmatched
  • Equipment Maintenance/Repairunmatched
  • Facilities Managementunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Health Insuranceunmatched
  • Maintain Complianceunmatched
  • Medical Assistanceunmatched
  • Medical Officeunmatched
  • Medical Productsunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Office Equipmentunmatched
  • Order Suppliesunmatched
  • Records Managementunmatched
  • Spanish Languageunmatched
  • Telephone Triageunmatched

Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off


Job Summary
We are seeking a Bilingual Front Desk Receptionist to join the team at our fast-paced Podiatric clinic. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. 

Core Duties & Responsibilities
  • Patient Reception: Welcoming patients, verifying identity, distributing intake forms, and ensuring HIPAA compliance at all times.
  • Scheduling & Intake: Managing provider calendars, confirming appointments, updating demographics, and preparing charts for upcoming visits.
  • Billing & Insurance: Verifying insurance eligibility, obtaining prior authorizations, and collecting co-pays, deductibles, and outstanding balances.
  • Communication: Answering high-volume calls, triaging messages to clinical staff, and managing records/referrals. 
  • Surgical Coordination 
Other duties
  • Office Triage: Calming anxious patients and helping with medical emergencies in the waiting area.
  • Clinical Support: Assisting medical assistants or nurses with rooming patients, taking vitals, or prepping exam rooms.
  • Facility Management: Ordering medical/office supplies, maintaining office equipment, and keeping the lobby clean.
  • Assist Medical Assistants when needed.
Qualifications
  • Two or more years of experience as a front desk receptionist or similar role is preferred
  • Must be bilingual - English and Spanish
  • Excellent communication skills with a commitment to customer service
  • Strong work ethic and positive attitude
  • Familiar with computers and scheduling software
  • Excellent multi-tasking skills

Numbers & Facts

LocationHomestead, FL
Job TypeFull-time

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