Job Summary We are seeking a Bilingual Front Desk Receptionist to join the team at our fast-paced Podiatric clinic. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Core Duties & Responsibilities
Patient Reception: Welcoming patients, verifying identity, distributing intake forms, and ensuring HIPAA compliance at all times.
Scheduling & Intake: Managing provider calendars, confirming appointments, updating demographics, and preparing charts for upcoming visits.
Billing & Insurance: Verifying insurance eligibility, obtaining prior authorizations, and collecting co-pays, deductibles, and outstanding balances.
Communication: Answering high-volume calls, triaging messages to clinical staff, and managing records/referrals.
Surgical Coordination
Other duties
Office Triage: Calming anxious patients and helping with medical emergencies in the waiting area.
Clinical Support: Assisting medical assistants or nurses with rooming patients, taking vitals, or prepping exam rooms.
Facility Management: Ordering medical/office supplies, maintaining office equipment, and keeping the lobby clean.
Assist Medical Assistants when needed.
Qualifications
Two or more years of experience as a front desk receptionist or similar role is preferred
Must be bilingual - English and Spanish
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Numbers & Facts
Location
Homestead, FL
Job Type
Full-time
Skills
Billingunmatched
Calendar Managementunmatched
Call Volumeunmatched
Certified Medical Assistantunmatched
Clinical Supportunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Softwareunmatched
Customer Support/Serviceunmatched
Demographicsunmatched
Dental Insuranceunmatched
English Languageunmatched
Equipment Maintenance/Repairunmatched
Facilities Managementunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Maintain Complianceunmatched
Medical Assistanceunmatched
Medical Officeunmatched
Medical Productsunmatched
Multilingualunmatched
Multitaskingunmatched
Office Equipmentunmatched
Order Suppliesunmatched
Records Managementunmatched
Spanish Languageunmatched
Telephone Triageunmatched
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