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Medical Office Front desk receptionist

ROCKLAND FAMILY MEDICAL CARE

Monsey, NY

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JOB DETAILS
SKILLS
Calendar Management, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Electronic Medical Records, Google Apps, Health Insurance, Housekeeping/Cleaning, Interpersonal Skills, Medical Office Administration, Medical Records, Multilingual, Needs Assessment, Organizational Skills, Patient Assessment, Patient History, Record Keeping, Russian Language, Spanish Language, Telephone Skills, Vision Plan
LOCATION
Monsey, NY
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
Job Summary
We are seeking a Medical Office Front Desk Receptionist to join our team! You will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities 
  • Greet patients who walk through the door
  • Ascertain their needs and get them checked in
  • Pull their medical records, or take a new patient history
  • Answer the phone and schedule appointments or answer patient questions
  • Maintain comprehensive medical records, as needed
  • Process payments for services rendered
  • Maintain patient records
  • Handle confidential information with discretion
  • Keep the front desk area clean and organized
  • Perform other duties as assigned
Qualifications
  • Strong customer service skills
  • Excellent organizational skills
  • Attention to detail
  • Familiarity with basic computer programs, Google docs, etc
  • Familiarity with EMR, eClinicalWorks
  • Previous office experience desired
  • Multilingual is a plus – Russian/Spanish

About the Company

R

ROCKLAND FAMILY MEDICAL CARE

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