The ideal candidate for this receptionist type position will have a minimum of 1-3 years of medical office experience. Excellent communication skills are essential. A knowledge of medical terminology and computer skills are a must.
Job duties include but are not limited to:
· Providing information to patients
· Obtain patient signature on specified documents
· Schedule follow-up appointments
· Enter patient recall information
· Verify phone number for referrals
· Answer phones and schedule appointments
· Confirm appointments for next business day
· Clerical duties as assigned
Qualifications:
· High school diploma or general equivalency diploma (GED) (Required)
· Minimum one year recent experience working in a medical facility as a patient services representative (PSR) or check-out person. (Preferred)
Skills:
· Skill in tact and diplomacy in interpersonal interactions
· Accurate typing skills
· Ability to operate general office equipment
· Ability to manage multi-line phone system
Abilities:
· Ability to learn and retain information regarding procedures
· Ability to project a pleasant and professional image
· Ability to plan, prioritize, and complete delegated tasks
· Ability to demonstrate compassion and caring in dealing with others
· Work in team atmosphere
Schedule:
After introductory period schedule will be 9- 5:30 Monday & Friday; 10 - 6:30 Tuesday, Wednesday & Thursday. You must be able to work this schedule.
Our Practice
At Northland Family Care your health is our primary concern.
Founded in 1935 by Dr. Glenn Hendren and continued on by the late Dr. Richard Bowles, Northland Family Care has been serving Liberty and the surrounding area for over 83 years; we have a deep commitment to our patients and our community. Our practice provides a full spectrum of quality healthcare for your entire family, newborn to elderly.
As our Northland community continues to expand, so does our family of service-oriented medical and administrative professionals. Our staff currently includes two board-certified physicians and six nurse practitioners, as well as a comprehensive nursing staff consisting of RN’s, LPN’s and medical assistants.
Northland Family Care is one of few remaining independent practices that also provide hospital inpatient care. All of our physicians see inpatients at Liberty hospital, ensuring continuity of care and peace of mind for our patients and their families.