Administrative Skills, Calendar Management, Co-Payments, Community Health, Data Entry, Dental Insurance, Employee Assistance Plan, Flexible Spending Accounts, Healthcare, High School Diploma, Insurance Documentation, Inventory Management, Life Insurance, Medical Assistance, Medical Office, Medical Office Administration, Medical Records, On Call, Psychiatry and Mental Health, Request for Information (RFI), Return on Investment (ROI), Telephone Skills, Typing, Vision Plan
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Porter Starke is looking for a Medical Office Receptionist that will perform a variety of administrative duties and client assistance for medical services at Porter-Starke Services, Inc., a community mental health center. The receptionist position is for the LaPorte office (PART-TIME) and the hours are: Mon OFF, Tues 5:15a-12p, Wed 5:15-11:00a, Thurs OFF, Fri 5:15a-12p, Sat 5:00a-9:30a, Sun OFF (22.75 hours per week).
BENEFITS:
- 401K w/ 20% company matching
- 11 paid holidays
- Competitive wages
- Generous PTO
- Employee discounts (YMCA)
- Employee referral program
- HSA/FSA accounts
- Medical, dental, and vision insurance
- Tuition assistance up to $200/month
- Loan repayments up to $5250/year
- Casual Fridays
- Company paid life insurance policy
- Company paid long term disability
- Optional insurances (short term disability)
- Employee recognition events
- Employee Assistance Program
- Free health screenings
JOB DUTIES:
- Provides clerical support at multiple medical offices for the community mental health center locations.
- Answers and redirects telephone calls.
- Maintains medical staff/department schedules and calendars.
- Performs check-in and check-out of clients.
- Receives payments from clients for co-pays and payments on account.
- Basic computer and typing skills.
- Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
- Data entry of information using the appropriate format and agency guidelines.
- Coordinates and communicates information with internal and external customers.
- Flags client appointments for HAP's
- Makes appointment reminder calls to new clients.
- Performs deposit of office cash receipts
- Contacts, schedules appointments and processes paperwork for referrals.
- Initiates ROI forms for info requested by medical staff from other providers
- Scans documents and insurance cards.
- Coordinates client requests for ROI and form completion.
- Monitors no-shows/cancellations and sends letters to clients as appropriate
- Requests/tracks needed health records.
- Receives, sorts, forwards office mail.
- Communicates in-patient consultation requests to medical staff.
- Maintains updated medical staff schedules and on-call calendar.
- Formulates reports for the department, associated committees and reports as requested.
- Provides clerical support (copying, collating, form completion) for medical staff.
- Copies agency-wide e-mail notices for medical staff.
- Maintains adequate supplies inventory (office, charting, etc.).
- Performs other duties as needed.
WAGE/SALARY:
- Starting at $16.50/hour and up (based on experience)
EDUCATION AND EXPERIENCE:
- High school diploma or G.E.D. is required.
- A certificate or degree from a vocational or technical school preferred.
- One to three months related experience and/or training is preferred.
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Porter-Starke Services Inc