Medical Office Receptionist

ENVISION MINDCARE LLC

MIAMI, FL

JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Co-Payments, Communication Skills, Documentation, Electronic Medical Records, Healthcare, Healthcare Customer Service, Healthcare Providers, High School Diploma, Interpersonal Skills, Medical Office, Medical Office Administration, Medical Record System, Medical Records, Medical Terminology, Multilingual, Multitasking, Office Equipment, Operations, Organizational Skills, Patient Admissions, Patient Assessment, Telephone Skills, Training/Teaching
LOCATION
MIAMI, FL
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Summary:
The Medical Office Receptionist is responsible for providing front-desk support in a healthcare setting. This role involves greeting patients, scheduling appointments, handling administrative tasks, and ensuring smooth daily operations of the medical office.

Key Responsibilities:
  •  Greet and check in patients in a friendly and professional manner 
  •  Answer phone calls, take messages, and direct inquiries appropriately 
  •  Schedule, confirm, and reschedule patient appointments 
  •  Verify patient information, insurance details, and update records 
  •  Maintain and organize medical records (electronic or paper systems) 
  •  Collect co-pays and process payments 
  •  Assist with patient intake forms and documentation 
  •  Coordinate communication between patients and healthcare providers 
  •  Ensure the reception area is clean, organized, and welcoming 
  •  Follow all privacy regulations, including HIPAA compliance
Qualifications:
  •  High school diploma or equivalent (required) 
  •  Previous experience in a medical office or customer service role (preferred) 
  •  Knowledge of medical terminology (a plus) 
  •  Familiarity with electronic health record (EHR) systems 
  •  Strong communication and interpersonal skills 
  •  Excellent organizational and multitasking abilities 
  •  Basic computer and office equipment skills
  •  Bilingual 


About the Company

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ENVISION MINDCARE LLC