Administrative Skills, Communication Skills, Dental Insurance, Detail Oriented, Establish Priorities, FMLA (Family and Medical Leave Act of 1993), Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Interpersonal Skills, Maintain Compliance, Medical Office, Medical Office Administration, Multilingual, Multitasking, Operational Communications, Operational Support, Organizational Skills, Patient Confidentiality, Spanish Language, Team Player, Telephone Skills
Position Overview:
We are seeking a reliable, detail-oriented Medical Office Receptionist / Office Support professional to join our growing medical practice. This role serves as a key support position for daily office operations and patient communication, ensuring the front office and administrative workflows run smoothly.
The ideal candidate is organized, proactive, and comfortable handling a variety of administrative and operational tasks in a fast-paced medical environment.
Key Responsibilities:
Front Office Operations & General Support:
- Answer and appropriately route incoming phone calls in a professional and courteous manner.
- Take messages and task internal staff.
- Process and manage FMLA requests.
- Send, receive, and organize faxes.
- Assist with document scanning, filing, and record organization as needed.
- Run occasional errands.
- Provide general Front Desk support and step in during high-volume periods.
- Take outgoing mail to the mailbox twice weekly.
Qualifications:
- Bilingual (Fluent in Spanish) Required.
- Previous experience in a medical office or administrative role preferred.
- Strong communication and interpersonal skills.
- Must be able to maintain strict HIPAA compliance and patient confidentiality.
- Excellent organizational skills and attention to detail.
- Ability to multitask, prioritize, and adapt in a fast-paced environment.
- Comfortable with basic office technology and shipping platforms.
- Professional, dependable, and team-oriented.
What We Offer:
- Full-time, stable position.
- Supportive and collaborative team environment.
- Employer paid Medical and Dental insurance, eligible after 3 months of employment (employee only).
- 401(k) profit sharing plan eligibility after 1 year.
- PTO (beginning 2 months after hire date) - 10 days off, then an additional 5 days after 1st year, 20 days after 2 years, and 25 days after 5 years.
- Paid Holidays.
- Very Generous Christmas Bonus.
Work Schedule:
- Monday & Friday: 7:00 AM - 3:30 PM.
- Tuesday - Thursday: 9:00 AM - 5:30 PM.
- No weekends required.
- This is an in-office position (not remote).
Job Type: Full-Time.
Salary: $40,000 annually.
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Center for Endometriosis Care