Medical Office Specialist

Location, Job Title, Benefits

Rocky Vista University Health Center in Englewood, CO has an opening for an

Medical Office Specialist (Full-Time)

To be considered for this position applicants should submit a resume/cover letter and salary requirements on our Careers page at www.rvu.edu.

SALARY:

$20.00 - $22.75 per hour. A quality bonus is available to employees who demonstrate exceptional patient care, teamwork, and adherence to safety and quality standards. Eligibility is based on measurable outcomes such as protocol compliance, reduced readmissions, and strong performance evaluations. This bonus rewards the dedication and professionalism that drive our commitment to excellence. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to skill, knowledge, experience, education, and credentials.

BENEFITS:

RVU offers a full benefits package that includes Health, Dental and Vision insurance, along with 2 weeks (minimum) accrued paid vacation days per year, 12 accrued sick days per year, personal days, 13 ½ paid holidays (if the clinic is opened and you are scheduled to work on a holiday you will be paid time and a half instead of holiday pay) and 401(K) match up to 7% based on employee's contribution.

Commitment to Inclusive Excellence: We are Rocky Vista University (RVU), a diverse, equitable, and inclusive healthcare education university that recognizes, values, and respects the commonalities and differences reflected in our students, staff, faculty, and alumni. We strive to be compassionate healthcare educators and practitioners who embrace and champion inclusive excellence.

RVU is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Primary Purpose

Ensures efficient health center operations by performing a variety of medical office front desk responsibilities.

Essential Job Functions

• Greeting patients at the front desk, checking patients in, collecting insurance information, scanning patients' forms and documents into the EMR, and inputting patient information into EMR.
• Managing medical records release process between medical offices, labs, hospitals etc.
• Managing the patient scheduling process, including confirmation and reminders calls.
• Answering and triaging the incoming phone calls.
• Collecting payments from the patients and documenting the payments into the EMR.
• Supply ordering process.
• Insurance verification.
• Monitoring patient scheduling on ZocDoc and assisting with ZocDoc updates.
• Daily Deposit.
• Resident calendar.
• Patient Point.
• CLIA.
• Sign-up Genius.
• Physician credentialing.
• Assist with RVHC website.
• CORIHO.
• Serving and protecting the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Performing job responsibilities as part of the team, interact well with other members of the team.

Marginal Job Functions

• Assisting Medical Assistant with rooming the patients.
• Performing other duties as assigned.

Required Knowledge, Skills, and Abilities

• Knowledge of medical terminology.
• Demonstrated commitment to valuing equity, diversity and contributing to an inclusive working and learning environment.
• Outstanding interpersonal skillsx.
• Outstanding organizational, verbal, listening, and written communications skills.
• Analytical and problem-solving skills.
• Attention to detail and high level of accuracy.
• Strong computer skills and ability to learn a state-of-the-art electronic medical records program.
• Ability to work with confidential medical records and maintain HIPAA policies and procedures.
• Ability to multi-task and problem solve innovatively.
• Ability to work effectively in a team-based environment.
• Demonstrated effective time management skills and the ability to meet deadlines.
• Willingness and ability to learn new skills as needed in the medical office environment.
• Consistently demonstrate the ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• Administrative assistant or equivalent coursework or at least 3 years of relevant experience.
• One (1) - three (3) years of experience in front medical office work.
• Previous experience with primary care medical office (family medicine, pediatrics or internal medicine).
• Previous experience with electronic medical records.
• Bilingual in Spanish or Portuguese.

Final applicant will be required to pass background check and drug screening.

Qualified applicants will be contacted. There may be an additional video interview for you to complete. Please watch your email including spam and promotions folder.

Rocky Vista University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the University.

• Ability to orally communicate effectively with others;
• Ability to communicate effectively in writing, using the English language;
• Ability to work cooperatively with colleagues and supervisory staffs at all levels;
• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties;
• May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to, pens, pencils, calculators, computer keyboards, telephone, etc.;
• May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.

careers@universitysupport.com