Are you an experienced leader in medical office operations with a passion for delivering exceptional patient care? We’re looking for a Medical Office Supervisor to oversee daily operations, support healthcare providers, and lead a high-performing front desk and clinical support team. This role combines leadership, operational oversight, and patient service in a fast-paced healthcare setting. Occasional travel to nearby offices may be .
Essential Functions/Responsibilities (other duties may be assigned):
Supervise and support front desk and medical staff to ensure excellent patient care
Oversee daily operations and compliance with policies and procedures
Serve as a point of contact for patient and employee concerns
Coordinate provider schedules, including on-call rotations
Manage front office workflow, queue management, and patient flow
Handle hiring, training, and performance management for team members
Maintain office inventory, order supplies, and coordinate facility maintenance
Process daily deposits and manage bank runs
Oversee timekeeping, accounts payable/receivable, and payroll coordination
Assist with staffing coverage for the front desk and medical assistants when needed
Lead special projects and collaborate with cross-functional teams
Ensure HIPAA compliance and uphold patient confidentiality
Help manage onsite salons
Required Education,Skills and Experience:
Bachelor's degree (or equivalent experience in healthcare operations)
Minimum of 4 years as a Medical Office Manager or similar supervisory role
Proven experience managing a team of 15–20+ staff
In-depth knowledge of medical billing and insurance workflows
Experience with EMR/EHR systems
Strong communication and leadership skills
Excellent multitasking, organizational, and time management abilities
Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams
Commitment to confidentiality and HIPAA compliance
Benefits Offered:
Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) Plan with Company Match
Employee Discount Program
Paid Time Off
Paid Holidays
Physical Requirements:
The physical demands described here represent those to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
Sit, talk, hear, and use hands to write, type, or operate office equipment
Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
Perform repetitive motions, including reaching overhead and typing
Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
Maintain peripheral vision, depth perception, and focus adjustments
Numbers & Facts
Location
Raleigh, North Carolina
Skills
Accounts Payableunmatched
Accounts Receivableunmatched
Bank Managementunmatched
Clinical Supportunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Depth Perceptionunmatched
Electronic Medical Recordsunmatched
Facilities Managementunmatched
Facilities and Maintenanceunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Healthcareunmatched
Healthcare Providersunmatched
Inventory Managementunmatched
Leadershipunmatched
Lift/Move 25 Poundsunmatched
Lift/Move 50 Poundsunmatched
Maintain Complianceunmatched
Material Movingunmatched
Medical Assistanceunmatched
Medical Billingunmatched
Medical Officeunmatched
Medical Record Systemunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Product Familyunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Office Equipmentunmatched
Office Managementunmatched
On Callunmatched
Operational Supportunmatched
Operationsunmatched
Order Suppliesunmatched
Organizational Skillsunmatched
Patient Careunmatched
Patient Confidentialityunmatched
Payroll Managementunmatched
Performance Managementunmatched
Physical Demandsunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Typingunmatched
Willing to Travelunmatched
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