MEDICAL PRACTICE REP-SPP

MEDICAL PRACTICE REP-SPP in Baltimore, MD - LifeBridge Health Career Site MEDICAL PRACTICE REP-SPP in Baltimore, MD - LifeBridge Health Career Site Save Job Saved

Summary

Who We Are

LifeBridge Health is a leading, purpose-driven health system committed to improving the health of the communities we serve. Through innovation, collaboration, and a patient-centered approach, we are transforming healthcare by expanding access, enhancing the patient experience, and delivering high-quality care across the Mid-Atlantic region.

About the Rubin Institute for Advanced Orthopedics

The Rubin Institute for Advanced Orthopedics is a nationally recognized leader in orthopedic care, specializing in the diagnosis, treatment, and rehabilitation of musculoskeletal conditions. Our multidisciplinary team provides comprehensive, patient-centered care using the latest advances in orthopedic medicine, offering both nonsurgical and surgical treatment for injuries and disorders affecting the bones, joints, muscles, tendons, and ligaments. We are committed to helping patients restore mobility, reduce pain, and return to the activities they enjoy.

Position Summary

The Medical Practice Representative is often the first point of contact for our patients and plays a key role in delivering an exceptional patient experience. This position is responsible for patient registration, appointment scheduling, insurance verification, collection of patient payments, and medical records support while ensuring accurate and efficient front-office operations.

Key Responsibilities

• Register and schedule patients, verify insurance coverage, obtain required authorizations and referrals, and maintain accurate demographic and insurance information.
• Collect co-pays and other patient payments, reconcile daily payment batches and cash drawer, and prepare deposits in accordance with organizational policies.
• Provide exceptional customer service by communicating financial responsibilities, responding to medical records requests, and supporting efficient daily practice operations.

Qualifications

• High school diploma or GED preferred.
• One to three years of administrative experience, preferably in a healthcare or medical office setting.
• Strong customer service, communication, organizational, and multitasking skills.
• Basic computer proficiency, including Microsoft Office Suite, with the ability to learn electronic health record systems.
• Demonstrated critical thinking, problem-solving, and the ability to follow verbal and written instructions.

Additional Information

What We Offer:

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

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2401 W. Belvedere Ave. Baltimore, MD 21215

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