Summary
Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist in Mercys Breast Center!
Mercy Medical Center is honored to be recognized by Newsweek as one of Americas Most Trustworthy Companies for three consecutive years (2023-2025) and as one of Americas Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes Americas Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If youre passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities
The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. The Medical Receptionist is responsible for all front desk operations, which include:
• Scheduling patients • Answering phones • Scanning medical records • Triage patient phone calls for severity/importance • Collection of insurance information and verification or benefits • Charge entry and payment posting
Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high-quality care, service, and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.
Requirements
Education: High School Diploma or GED
Benefits
Benefits Eligibility is based on your scheduled FTE status and Job Category. Competitive health, prescription, vision, and dental benefits & wellness credit for eligible employees. 403(b) retirement plan with generous company match and "catch up" provision. Paid Time Off (PTO) & company paid holidays. Reimbursement for tuition, books, and fees. Mental Health resources and other employee-related wellness opportunities through our Employee Assistance Program. Employer paid Short & Long Term Disability benefits for eligible employees. Voluntary Benefits. Discounts on auto & home insurance and Verizon plans. Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values.
EEO Statement
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
Living the traditions, visions and values of the Sisters of Mercy, Mercy Medical Center-Sioux City is a regional medical center that meets the needs of residents in a 33-county area of western Iowa, eastern Nebraska and southeastern South Dakota.
In addition to the main hospital in Sioux City, Mercy-Sioux City owns rural hospitals in Primghar, Iowa, and Oakland, Nebraska, manages hospitals in Pender, Nebraska and Hawarden, Iowa, and operates a primary care clinic network, specialty care clinics and home health services. Mercy also partners with other community healthcare providers to sponsor a regional cancer center, paramedic services, hospice services, a freestanding surgery center and a variety of other health services.
Mercy has earned more national recognition for quality patient outcomes than any other hospital in the region. The medical center has earned multiple honors for its leadership and excellence in several clinical areas including cardiac care, orthopedic services, vascular surgery, stroke care and cancer care.