Medical Receptionist at UnitedHealth Group
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Medical Receptionist
Bristol Connecticut
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Medical Receptionist
Requisition number 2348288
Job category Healthcare Delivery
Primary location Bristol CT
Date posted 04082026
Overtime status Non-exempt
Travel No
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Opportunities with ProHealth Physicians part of the Optum family of businesses. When you work at ProHealth Physicians your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.
ProHealth Physicians has an immediate opening for a friendly patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team. The position is full-time 40 hoursweek Monday - Friday 700AM-630PM
This position will support the care team and its patients by greeting and checking in patients scheduling appointments answering telephone inquiries collecting payments and maintaining demographic information. Additionally they will routinely use the electronic health record EHR according to ProHealth policies and standard workflows.
May be asked to float to local practices in the region for coverage depending on business need.
Schedule
Full time 40 hours Monday-Friday. Will be required to work at 8 hour shift between 700AM-630PM. Will be expected to close 1 night per week. May have to work rotational Saturdays 1x per quarter 830-130PM
Location 1251 Farmington Ave Bristol CT
Primary Responsibilities
Conduct check-in and check-out process Answer incoming calls and use EHR to document details of patient inquiries Conduct outreach to patients requiring appointments or service follow-up Schedule appointments using standard scheduling protocols Manage administrative in-basket pools and work queues Scan documents into the EHR per standard protocols Balance payments and prepare deposits Protect patients rights by maintaining confidentiality of medical personal and financial information Provide coverage at other ProHealth locations on an ad hoc basis Perform other duties as assigned
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.
What we do
Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.
https://www.youtube.com/watch?v=5PbNyi2IDkY
Caring. Connecting. Growing together.
Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:
• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.
• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.
• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.