Job Description
Benefits:- Dental insurance
- Health insurance
- Paid time off
Front Desk & Patient Interaction
- Must be bi-lingual (english & spanish)
- Greet patients and visitors in a professional, friendly manner
- Check patients in and out for appointments
- Answer phone calls, respond to inquiries, and direct calls appropriately
- Schedule, reschedule, or cancel appointments
Appointment & Records Management
- Maintain and update appointment calendars
- Create and update patient records
- Ensure accurate entry of personal, medical, and insurance information
- Handle patient files in compliance with privacy laws like HIPAA (or equivalent in your country)
Billing & Insurance Tasks
- Verify insurance details and eligibility
- Process co-pays and other payments
️ Administrative Duties
- Manage emails, mail, and office correspondence
- Keep the reception area clean and organized
- Complete record releases and record requests
- Send referrals
️ Coordination & Communication
- Communicate patient needs to doctors, nurses, or other staff
- Handle sensitive or urgent situations calmly and professionally
Skills Needed
- Strong communication and interpersonal skills
- Organization and multitasking ability
- Basic knowledge of medical terminology
- Familiarity with electronic health record (EHR) systems
- Attention to detail and confidentiality
Numbers & Facts
| Location | Charlotte, NC |
| Job Type | Full-time |
Skills
Administrative Skillsunmatched
Billingunmatched
Calendar Managementunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Email Management/Administrationunmatched
English Languageunmatched
Fast Foodunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Mail Processingunmatched
Medical Office Administrationunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Multilingualunmatched
Multitaskingunmatched
Nursingunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Privacy Regulationsunmatched
Records Managementunmatched
Regulatory Complianceunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
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