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Medical Receptionist

Integrated Resources, Inc

Cincinnati, OH

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Calendar Management, Co-Payments, Communication Skills, Computer Skills, Copying Machines, Customer Support/Service, Demographics, Documentation, Electronic Medical Records, Epic Systems, Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, High School Diploma, Interpersonal Skills, Mathematics, Medical Office Administration, Medical Treatment, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Office Equipment, Order Supplies, Patient Assessment, Patient Follow-up, Patient Registration, Presentation/Verbal Skills, Problem Solving Skills, Telephone Skills
LOCATION
Cincinnati, OH
POSTED
20 days ago

Job Title: Medical Receptionist
Location: Cincinnati, OH 45219
Duration: 13 weeks
Shift/Schedule: Monday Friday, 7:30 AM 4:00 PM (may vary slightly based on provider start time), 8 hours/day, 40 hours/week

Job Responsibilities:

  • Answer and route incoming phone calls and messages.
  • Schedule patient appointments, follow-ups, physician visits, diagnostic tests, procedures, and surgeries.
  • Manage physician calendars using Outlook.
  • Perform patient check-in/check-out and complete patient registration.
  • Verify insurance coverage (primary, secondary, tertiary) and obtain required patient documentation.
  • Collect co-pays and outstanding balances; maintain and reconcile cash drawer.
  • Verify referrals and complete pre-certifications.
  • Update and maintain patient demographic and financial information in the EMR.
  • Scan documents and physician orders into the Electronic Medical Record.
  • Manage EMR work queues.
  • Type, fax, mail correspondence, patient letters, and new patient paperwork.
  • Order office supplies and maintain a clean reception/front office area.
  • Greet patients and visitors while providing excellent customer service.
  • Perform other clerical and administrative duties as assigned.

Requirements:

  • High School Diploma or equivalent.
  • 1 3 years of customer service experience.
  • Experience with Microsoft Outlook, Word, Excel, copier, fax, telephone systems, and general office equipment.
  • Strong computer skills and ability to work with Electronic Medical Records (EMR) and Practice Management Systems.
  • Knowledge of health insurance coverage, referrals, and pre-certification processes.
  • Basic math skills for handling co-pays and balancing payments.
  • Ability to multitask while maintaining confidentiality.
  • Strong verbal communication and interpersonal skills.
  • Knowledge of HIPAA privacy requirements.
  • Analytical and problem-solving skills.

Preferences:

  • Epic EMR experience preferred.
  • In-person interview required.
  • Orientation required at 2100 Sherman Avenue, Norwood, OH 45212.

About the Company

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Integrated Resources, Inc

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