Medical Receptionist-Family Medicine

MultiCare Health System

Auburn, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Administrative Skills, Behavioral Health, Career Development, Customer Support/Service, Family Medicine, Fellowship, Hospital, Interpersonal Skills, Mail Services, Medical Office Administration, Medical Treatment, Medicine, Neonatal Intensive Care Unit (NICU), Office Equipment, Organizational Skills, Patient Care, Payment Posting, Reconciliation, Recreation, Secondary School, Surgical Procedures, Team Player, Telephone Skills, Tuition Fees

LOCATION

Auburn, WA

POSTED

30+ days ago

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Can vary between 7a-530p, Schedule: Monday-Friday

Position Summary
The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties-greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

Post high school office procedures preferred
Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
Customer service experience
Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

About Auburn Medical Center

MultiCare Auburn Medical Center, serving South King County since 1921, is a 195-bed hospital with 58 behavioral health beds, a Family Birth Center, Level II NICU, Level III Trauma Center, MultiCare Regional Heart & Vascular Center, and advanced surgical services including robotic-assisted procedures. Clinicians at Auburn gain exposure to a diverse patient population and a broad spectrum of specialty care, all within a collaborative, high-performing team.

About the Auburn Community

Auburn is a vibrant suburb of 75,000, ideally located between Seattle, Tacoma and Mount Rainier. With 34 parks, over 23 miles of trails and abundant outdoor recreation from hiking and biking to camping and kayaking, Auburn is perfect for those who love an active lifestyle. The city also offers excellent schools, a growing dining scene and a welcoming community, making it a great place to live, work and play.

Why MultiCare?

Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.47 - $30.89 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

About the Company

MultiCare Health System

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