Medical receptionists are responsible for providing a great first impression of our clinic by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.
Benefits We Offer: (eligibility based on hours )
Medical, Dental, and Vision Insurance
Retirement plan with Company Match
Paid Time Off
Paid Holidays
Commuter Benefits
Health Savings Account/ Flexible Spending Account/ Dependent Care Account
Annual Performance Bonus
Essential Functions:
Warmly greet and direct patients, vendors, and visitors as they enter the practice.
Schedule new appointments and coordinate follow up appointments.
Process insurance information to determine patient eligibility and collect copays accurately.
Check-in patients upon arrival and assist with completion of paperwork when needed.
Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
Check/prepare lab or imaging reports.
Verify accuracy of patient information and make appropriate changes or updates in records.
Conduct follow-up reminder calls to patients when needed.
Answer phone calls and handle all inquiries in a prompt and professional manner.
Help patients in distress by responding to emergencies.
Handle sensitive and confidential patient data appropriately.
Other related duties as assigned by office manager.
Qualifications:
Highschool diploma or equivalent preferred.
Bilingual in English and Chinese required.
Excellent verbal, written, and interpersonal communication skills.
Strong sense of accountability.
Dedication to patient satisfaction and safety.
Adaptability and flexibility able to work in different offices.
Ability to work independently and in a team environment.
Strong organizational skills with ability to manage competing priorities.
EMR system familiarity preferred.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to reviewing your application and exploring the possibility of you joining our team!
Numbers & Facts
Location
Flushing, NY
Job Type
Full-time
Skills
Calendar Managementunmatched
Chinese Languageunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Dental Insuranceunmatched
Diversityunmatched
Electronic Medical Recordsunmatched
Emergency Responseunmatched
English Languageunmatched
Flexible Spending Accountsunmatched
Health Insuranceunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Medical Office Administrationunmatched
Medical Recordsunmatched
Multilingualunmatched
Office Managementunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Safetyunmatched
Plan Meetingsunmatched
Presentation/Verbal Skillsunmatched
Retirement Planunmatched
Team Playerunmatched
Telephone Skillsunmatched
Vision Planunmatched
Writing Skillsunmatched
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