Medical Receptionist / Front Desk

Medical Receptionist / Front Desk Representative

Chesapeake ENT – Chesapeake Specialty Care

Are you an experienced medical front desk professional who thrives in a fast-paced environment, enjoys teamwork, and takes pride in delivering excellent patient service? Chesapeake ENT is seeking a friendly, reliable Medical Receptionist to support our growing specialty practice.

This is a fully in-person position primarily based between our Westminster location, which will serve as the employee's main sites. Occasional travel to our Owings Mills , Rosedale and Columbia offices may be required to support operational needs, though these locations will be less frequently assigned.

Schedule

• Monday–Friday (no weekends!)
• 8-hour shifts scheduled between 7:00 AM–6:00 PM
• 30-minute unpaid lunch

What You'll Do

• Greet patients and manage check-in/check-out with professionalism and care
• Schedule appointments across all practice locations
• Collect copays and outstanding balances
• Assist patients with insurance and billing inquiries
• Ensure paperwork, referrals, and medical records are accurate and complete
• Prepare charts and maintain organized front desk and filing areas
• Provide primary coverage in Westminster and Owings Mills, with occasional support at additional locations as needed
• Support the team with additional duties as assigned

What We're Looking For

• At least 1 year of medical front desk or medical office experience (required)
• Strong customer service and communication skills
• Highly organized and detail-oriented, with the ability to multitask in a busy environment
• Proficiency with basic office tasks (typing, scanning, filing)
• Professional and compassionate approach with all patients
• Willingness and ability to travel between Westminster and Owings Mills regularly, with limited travel to other locations as needed

Education

• High school diploma or equivalent required
• Medical office training is a plus

Physical Requirements

• Prolonged sitting and computer use
• Ability to lift up to 25 pounds

Benefits

• Medical, dental, and vision insurance
• Short-term disability and life insurance
• Paid time off
• 401(k) retirement plan

Join a team that values collaboration, efficiency, and patient-centered care while offering stability and growth within a supportive environment.