JOB SUMMARY:
The front office medical receptionist will be responsible for answering phones, scheduling patient appointments, taking messages, and outgoing and incoming medical record requests. The medical receptionist follows all policies and procedures and completes other clerical duties as assigned.
CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:
Must check-in & check-out patients, answer telephone and verify personal information for billing purposes;
• Schedule patient appointments and take messages;
• Responsible for checking and responding to emails and tasks daily in individual clinical inbox and group inbox;
• Must be responsible and accountable to supervise and manage the patient waiting area;
• Must work in conjunction with the physicians and staff to maintain patient flow;
• Must be able to take direction and receive assignments to help the clinic on a daily basis;
• Must be available for work during the hours assigned;
• Responsible for collection of co-pays and balances and then submission of end of day receipts to the office manager;
• Complete outgoing and incoming medical record requests;
• Bar-code documents for inclusion in electronic medical records;
• Protect money, checks, credit cards and collect insurance information;
• Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
• Participate in scholarly activity so to enrich and broaden the student learning experience;
• Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach;
• Accept other duties needed/assigned for the practice needs.
EEO/AA/M/F/Vets/Disabled