Co-Payments, Computer Skills, Customer Support/Service, EMT-Paramedics, Health Insurance, Healthcare, High School Diploma, Hospital, Insurance, Leadership, Medical Office Administration, Multitasking, Time Management
LOCATION
New Jersey
POSTED
8 days ago
WHAT YOU’LL DO
Be the first and last interaction with our patients
Greeting patients and acting as a resource
Schedule patients through different modalities
Introduce the Carbon app to patients
Verify insurance and collect copayments
Administrative work such as writing referrals and preparing lab paperwork
Work collaboratively on projects with clinical leadership to enhance the patient experience
ABOUT YOU
Able to remain focused and calm during stressful situations (high volume of patients that walk in and need to be registered, calling 911 and directing paramedics to patients that must be sent to the ER etc)
Experience and familiarity with medical insurance (understanding of costs, deductibles, copays, coverage) preferred
Computer skills required; working knowledge or willingness to learn Google Suite mandatory, and must type 30+wpm
High school diploma or equivalent
At least one (1) full year of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting or three (3) years of related customer-service experience
Must be able to multitask effectively; critical time management skills necessary
Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike