Medical Receptionist

Reliant Medical Group

Glastonbury, CT

JOB DETAILS
SALARY
$16.15–$28.80 Per Hour
SKILLS
Administrative Skills, Calendar Management, Call Monitoring, Certified Medical Assistant, Consulting, Customer Support/Service, Detail Oriented, High School Diploma, Medical Office Administration, Medical Record System, Medical Terminology, Medicine, OSHA, Patient Assessment, Pediatrics, Retail, Service Delivery, Team Player
LOCATION
Glastonbury, CT
POSTED
Today
Medical Receptionist Opportunity

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

ProHealth Physicians (Glastonbury Pediatrics and Adolescent Medicine) has an immediate opening for a friendly, patient focused and detail oriented Medical Receptionist to join our team.

Schedule: The position is full-time (40 hours/week) Monday - Friday [8:45am - 5:15pm], rotating Saturdays from 8 AM to 12 PM.

Location: 290 Western Blvd. Glastonbury, CT. May be asked to float to local practices in the region for coverage.

Primary Responsibilities:

  • Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealth's Appointment and Scheduling Guidelines. Consult a medical assistant or licensed clinician for clinical decision making whenever necessary
  • Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
  • Greet patients and conduct check-in process
  • Monitor daily reminder call logs to reschedule appointments as needed
  • Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
  • Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures
  • Maintain knowledge of current OSHA and ProHealth policies
  • Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
  • Perform other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • 1+ years of receptionist or equivalent customer service or admin-related experience

Preferred Qualifications:

  • Experience working with an electronic health record
  • Office Administrative / Receptionist / Clerical experience in a medical environment
  • Customer service experience in retail, hospitality, etc.
  • Knowledge of medical terminology

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

About the Company

R

Reliant Medical Group

We’re Building the Future of Healthcare

Come join Reliant Medical Group, where transforming the delivery of health care across Central Massachusetts and MetroWest is our passion. Exceptional care and service for our patients distinguishes us from other health care providers. We employ the best and brightest people to provide care for more than one million patient visits each year across our 19 clinical locations.

Each and every employee contributes to our patients in special ways. We pledge that your career will be challenging, rewarding, and personally satisfying if your commitment to patient care, customer service, and excellence is unwavering.

Mission

The mission of Reliant Medical Group is to maximize the health of our patients and the community through expert medical care, compassion, innovative delivery models, medical research and education, and the appropriate use of health care resources.

Vision

We will be the preeminent provider in our market. We will achieve this through patient-centered, team-based, coordinated health care, building on the strengths of our physician-led organization. We will recruit and retain highly skilled medical professionals and support staff who take great pride in providing exceptional service and personalized care to our patients and their families.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Work From Home, Life Insurance, Merchandise Discounts, Parking, Performance Bonus, Professional Development, 401K
FOUNDED
1929
WEBSITE
http://reliantmedicalgroup.org/Careers