Job Description
Front Desk Receptionists
Location: Wading River
Employment Type: Full-time
Schedule: Day Hours
We are seeking a dedicated and professional Front Desk Receptionist to join our team in Smithtown/Stony Brook/Wading River. This role will serve as the first point of contact for patients, visitors, and medical staff. As a key member of our office, you will manage patient check-ins, phone calls, appointment scheduling, and various administrative tasks while ensuring a smooth and welcoming experience for patients. Strong communication, multitasking abilities, and a focus on exceptional service are essential.
Key Responsibilities:
Resumes to mfesinstine@phaxis.com
Location: Wading River
Employment Type: Full-time
Schedule: Day Hours
We are seeking a dedicated and professional Front Desk Receptionist to join our team in Smithtown/Stony Brook/Wading River. This role will serve as the first point of contact for patients, visitors, and medical staff. As a key member of our office, you will manage patient check-ins, phone calls, appointment scheduling, and various administrative tasks while ensuring a smooth and welcoming experience for patients. Strong communication, multitasking abilities, and a focus on exceptional service are essential.
Key Responsibilities:
- Reception & Greeting: Greet patients and visitors warmly, answering questions and directing them to the appropriate areas within the office.
- Phone Management: Answer, screen, and route phone calls efficiently, addressing patient inquiries or directing them to the appropriate department.
- Patient Check-In/Check-Out: Verify patient demographics, insurance information, and obtain required signatures and forms. Ensure all check-in/check-out procedures are completed accurately.
- Appointment Scheduling: Schedule patient appointments, confirm details, and ensure that patients are reminded of any required documentation for their visit.
- Payment Processing: Collect and process payments from patients for services rendered. Maintain accurate records and update billing information as needed.
- HIPAA Compliance: Ensure all patient data and communication are handled in compliance with HIPAA guidelines to protect confidentiality.
- General Administrative Support: Assist with general clerical duties such as filing, data entry, and document preparation.
- Evening/Weekend Coverage: Provide additional coverage for evening and weekend hours as needed.
- Education: High school diploma or GED required.
- Skills:
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Familiarity with EMR systems is highly desirable.
- Excellent communication and interpersonal skills.
- Professional phone etiquette and the ability to communicate clearly with patients and staff.
- Ability to maintain strong attention to detail while multitasking in a busy environment.
- Basic knowledge of insurance verification, medical terminology, and office billing practices is a plus.
- Ability to handle sensitive patient information confidentially.
Resumes to mfesinstine@phaxis.com
Numbers & Facts
| Location | Wading River, NY |
| Industry | Staffing/Employment Agencies |
| Salary | $19.78–$24.72 Per Hour |
| Company Size | 50 to 99 employees |
| Year Founded | 2002 |
| Website | https://phaxis.com/ |
About Company
We stand for PERSEVERANCE, as we refuse to quit when the journey gets tough. Your gold is our mission, and we search day and night to find it.
Skills
- Administrative Skillsunmatched
- Billingunmatched
- Billing Recordsunmatched
- Communication Skillsunmatched
- Computer Networksunmatched
- Data Entryunmatched
- Detail Orientedunmatched
- Electronic Medical Recordsunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- Interpersonal Skillsunmatched
- Medical Billingunmatched
- Medical Officeunmatched
- Medical Office Administrationunmatched
- Medical Recordsunmatched
- Medical Terminologyunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Patient Assessmentunmatched
- Payment Processingunmatched
- Record Keepingunmatched
- Telephone Skillsunmatched
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