The Medical Receptionist is responsible for providing excellent customer service to patients of the practice. This person works as part of the front desk team and maintains positive relationships with clinical staff, patients, and vendors. The Medical Receptionist performs all functions related to registration, patient scheduling, medical record and referral processing, check-in/check-out, and new patient registration.
Responsibilities include:
Greeting patients and guests.
Completing the check-in and check-out processes for patients.
Answering telephone with company standards to assist patients with requests.
Collection of payments: co-pays, co-insurance, deductibles, and patient balances.
Scheduling and confirming patient appointments.
Inputting patient data into the electronic medical record system.
Retrieve electronic faxes: attach records to patient charts or forward requests to appropriate staff members.
Collection of urine drug screens.
Represent the practice in a professional and positive manner.
Other duties and responsibilities assigned by the Office Manager.
Schedule:
8-hour shift.
Monday- Friday 7:45am- 4:30pm.
Middletown Office: 291 Carter Drive Middletown, DE 19709
Education: High school or equivalent. (Preferred).
Requirements:
High school diploma/GED.
Experience using electronic medical record systems.
Demonstrated ability to multi-task and prioritize.
Excellent communication skills.
Experience:
Customer service: 1 year. (Preferred).
Medical terminology: 1 year. (Preferred).
Computer skills: 1 year. (Preferred).
Numbers & Facts
Location
Middletown, Delaware
Skills
Check Processingunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Electronic Medical Recordsunmatched
Employee Relationsunmatched
Establish Prioritiesunmatched
Fax Machinesunmatched
High School Diplomaunmatched
Insuranceunmatched
Medical Office Administrationunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Multitaskingunmatched
Office Managementunmatched
Patient Assessmentunmatched
Patient Chartsunmatched
Patient Registrationunmatched
Specimen Collectionunmatched
Telephone Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.