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Medical Receptionist

Cleanslate

Milwaukee, WI

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JOB DETAILS
SKILLS
Co-Payments, Communication Skills, Customer Support/Service, Demographics, Detail Oriented, Electronic Medical Records, Financial Management, Healthcare, High School Diploma, Insurance, Medical Office, Medical Office Administration, Microsoft Office, Microsoft Windows Phone, Operations Management, Organizational Skills, Patient Assessment, Patient Care Authorizations, Patient Confidentiality, Plan Meetings
LOCATION
Milwaukee, WI
POSTED
Today
About CleanSlate:

Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you'll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purpose-where each day, your support helps change lives.

What You'll Do:

As a Medical Receptionist, you'll be the first point of contact for patients and visitors-setting the tone for a positive care experience. You'll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success.

Key Responsibilities:
  • Greet patients with warmth, compassion, and professionalism
  • Confirm and update insurance and demographic details at each visit
  • Schedule and coordinate provider appointments, adjusting as needed
  • Assist patients who missed appointments to encourage treatment continuity
  • Handle prior authorizations and explain patient financial responsibilities
  • Distribute, verify, and scan forms, including handbooks and intake documents
  • Collect co-pays and process payments; set up payment plans when needed
  • Maintain a clean, organized front office and uphold patient confidentiality
  • Provide courteous, effective communication by phone and in person
  • Participate in team huddles and contribute to a supportive work environment
What We're Looking For:
  • High School Diploma required; Associate degree preferred
  • 1+ year of experience in a fast-paced medical office required
  • Customer service and/or healthcare experience strongly preferred
  • Proficient with EMRs, Microsoft Office, and phone systems
  • Strong communication, attention to detail, and organizational skills
  • Compassionate mindset and a desire to support patients in recovery
Why CleanSlate?
  • Monday-Friday schedule
  • Generous PTO, floating holiday, and paid company holidays
  • Medical, dental, and vision benefits + 401(k) with company match
  • Company-paid life and disability insurance
  • Be part of a mission-driven team making a real impact


Ready to greet your next opportunity with purpose? Apply now and grow with CleanSlate Centers.

About the Company

C

Cleanslate

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