Administrative Skills, Calendar Management, Co-Payments, Communication Skills, Computer Skills, Housekeeping/Cleaning, Insurance, Laboratory Testing, Medical Office, Medical Office Administration, Neurology, Operational Support, Organizational Skills, Patient Charts, Telephone Skills, Time Management
Toledo Clinic's Adult Neurology Department is seeking a full-time Medical Receptionist to answer phones, schedule appointments, and support the front office in a busy office. The hours vary between 7:45am and 6:00pm, Monday - Friday. No weekends. Previous medical office experience is strongly preferred.
General Summary:
Perform various clerical duties to support the operation of the office.
Principal Duties & Responsibilities:
- Answering phones - courteously and professionally.
- Scheduling appointments, lab tests, surgeries, etc.
- Verifying referrals and/or pre-certifications.
- Updating insurance information.
- Answering general patient questions.
- Taking messages accurately and relaying to appropriate personnel.
- Collecting co-pays.
- Preparing and cleaning exam rooms.
- Sorting, filing and scanning patient charts.
- Other duties as assigned.
Knowledge, Skills & Abilities Required:
Education:
Required:
- Excellent communication, phone, and organizational skills required.
- Computer skills helpful.
- Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
Preferred:
- Previous clerical experience in a medical office
- Medical related coursework