Medical Receptionist - Neuroscience

MultiCare Health System

Tacoma, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Administrative Skills, Cerebral Vascular Accident, Clinical Support, Customer Support/Service, Interpersonal Skills, Leadership, Mail Services, Medical Office Administration, Medicine, Neurology, Neuroscience, Office Equipment, Organizational Skills, Patient Care, Payment Posting, Quality of Care, Reconciliation, Secondary School, Standards of Care, Strategic Planning, Team Player, Telephone Skills

LOCATION

Tacoma, WA

POSTED

30+ days ago

Shape the Future of Neuroscience Care with Us

At MultiCare Neuroscience Institute, we believe exceptional care begins with exceptional people. That's why we've built a culture of kindness and collaboration and a community where teamwork and professional growth aren't just aspirations, but daily realities.

As we rapidly expand our reach and capabilities, we're committed to empowering our providers to be bold, innovative and patient-centric. You'll find a supportive environment that values your expertise while leveraging the resources and technology you need to deliver transformative care.

Whether you're looking to advance your research, take on leadership opportunities, or be part of strategic initiatives that expand access to quality care, you'll find your place in our growing community of dedicated professionals.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday

Position Summary
The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties-greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

Post high school office procedures preferred
Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
Customer service experience
Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Why MultiCare Neuroscience Institute?

Patient-centered care - Expert guidance and seamless support across every stage of a patient's neurological journey

Collaborative team - Join a growing group of neurologists, neurosurgeons, and advanced practitioners, working across specialties with strong clinic-hospital partnerships

Robust support - Clinical, administrative and IT resources that allow you to focus on patient care and grow your practice

Award-winning care - Recognized for stroke quality, research innovation and high standards in neurological care

Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.47 - $30.89 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

About the Company

MultiCare Health System

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